Inside Property Adjuster (Property Specialist II)

Encova Insurance

97d • $55,132 - $88,210

About The Position

Encova Insurance is seeking an Inside Property Adjuster (Property Specialist II) for a home-based opening. While the preferred candidate will reside in Ohio or a surrounding state, we are open to hiring anywhere within our payroll footprint as seen on our careers page. In this role, you will report to a Manager, Property Claims. The job objective is to investigate, evaluate, estimate and process property claims primarily by phone or other internal communication channels.

Requirements

• Experience as an Encova Insurance inside property specialist or its equivalent in the industry.
• 5 years' property experience handling residential and commercial losses strongly preferred.
• Must have achieved an overall performance rating of at least 'Meets Expectations' in the last two annual performance reviews.
• Demonstrate good judgment in making decisions, good communication skills, and excellent people skills.
• Thorough knowledge of claims settlement techniques, Encova’s personal and commercial policy products, current legal decisions affecting claims handling, company procedures, policies and practices.
• A college degree or equivalent in insurance or business is required.

Nice To Haves

• Continuing insurance education is desired and may be obtained through IIA and/or CPCU or other accredited insurance education provider.

Responsibilities

• Work in claims operations handling primarily personal and commercial losses including structure, contents, ALE, scheduled property and business income losses.
• Provide customizable claims service to our insureds by appropriately assigning preferred contractors and/or independent adjusters to assist with field work.
• Review work of all assigned independent adjusters and preferred contractors for quality and timely service.
• Assist resolution specialists with tasks assigned, such as assisting with contents valuation and depreciation holdback.
• Comply with claims organization’s policies and procedures for contact and communication, verification of coverages, determination of liability, investigation of losses, determination of claims values, completion of forms, and reports and negotiation and settlement of claims.
• Investigate and close a minimum average of 70 (85 for primarily contents) elements per month.
• Assist in catastrophe claims handling throughout the company operating territory, requiring overnight travel or extended stays upon request.
• Serve as a member of claims and other company integrated teams as assigned.

Benefits

• Competitive salary
• Bonus incentive plans
• 401(k)
• Wellness programs
• Flexible schedules
• Early close of the office every Friday

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees