Inside Counter Sales Associate

Colony Hardware • Fort Myers, FL

79d

About The Position

As an Inside Sales / Counter Sales Representative with Colony Hardware, you will help the construction industry and trades reach new heights and accomplish amazing feats. To do this, you will be a key contact at Colony Hardware for our customers, processing quotes, entering orders, and offering additional support to our customers.

Requirements

• A minimum of 2-3 years of successful inside sales experience.
• Knowledge of the construction industry and products a plus.
• At minimum, a high school diploma or equivalent. A college degree is preferred but not required.
• Knowledge of customer service and order processing systems.

Responsibilities

• Work directly with customers to ensure they order the right products and that the orders are ready on time.
• Provide a consultative approach to customer service, suggesting additional and alternative products, add-ons, and other support.
• Coordinate with outside sales, operations, purchasing, and other departments to process orders.
• Communicate with customers via phone and email, responding to the needs of customers quickly and accurately.
• Support operations by pulling orders and packing them as needed.
• Fill in where needed through cross-training in areas such as the warehouse.

Benefits

• Competitive salary plus quarterly bonuses
• Multiple medical, dental, and vision plan options
• Short Term Disability, Long Term Disability, and Life Insurance
• 401k retirement plans with a generous company match
• Tuition reimbursement
• Competitive sick, vacation and PTO time as well as paid holidays
• Company-provided PPE as required
• Company-paid training and certifications
• Generous discounts on the best products from leading industry vendors

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Fabricated Metal Product Manufacturing
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees