Inside Counter Sales Associate II

Colony Hardware Corporation • Lanham, MD

74d

About The Position

As an Inside Sales / Counter Sales Representative with Colony Hardware, you will help the construction industry and trades reach new heights and accomplish amazing feats. To do this, you will be a key contact at Colony Hardware for our customers, processing quotes, entering orders, and offering additional support to our customers. You will work directly with customers to ensure they order the right products and that the orders are ready on time. Working face to face with customers you will provide a consultative approach to customer service, suggesting additional and alternative products, add-ons, and other support. You will coordinate with outside sales, operations, purchasing, and other departments to process orders. You will communicate with customers via phone and email, responding to the needs of customers quickly and accurately. You will support operations by pulling orders and packing them as needed.

Requirements

• A minimum of two-to-three years of successful inside sales experience.
• Knowledge of the construction industry and products is a plus.
• At minimum, a high school diploma or equivalent.
• Knowledge of customer service and order processing systems.

Nice To Haves

• A college degree is preferred but not required.
• Entrepreneurial spirit and results-driven work ethic.
• Skilled at developing and nurturing relationships.
• Innately competitive and focused on winning.
• Attention to detail and urgency in completing tasks.

Responsibilities

• Process quotes and enter orders for customers.
• Provide consultative customer service face to face.
• Suggest additional and alternative products and add-ons.
• Coordinate with outside sales, operations, purchasing, and other departments.
• Communicate with customers via phone and email.
• Respond to customer needs quickly and accurately.
• Support operations by pulling and packing orders.

Benefits

• Competitive salary plus quarterly bonuses.
• Multiple medical, dental, and vision plan options.
• Short Term Disability, Long Term Disability, and Life Insurance.
• 401k retirement plans with a generous company match.
• Tuition reimbursement.
• Competitive sick, vacation and PTO time as well as paid holidays.
• Company-provided PPE as required.
• Company-paid training and certifications.
• Generous discounts on the best products from leading industry vendors.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees