At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. Meeting assigned sales targets for agreement-based services and new business development Taking existing funnels from vacant territories and closing open offers to new agreement customers. Calling customers from a list of target accounts provided by Sales and Operational Development Manager or developed by the vacant representative to further pursue new agreement. Conduct frequent and regular follow up contact for all open sales cases. Assign any sales cases that require customer site visits to the designated sales resource. Maintain customer and contact information in the CRM software, as required. Ensure strict compliance with all requirements of the Contract Retention policy. Qualify all new prospects for credit worthiness. Check D&B ratings and obtain credit application, if appropriate. Obtain tax-exempt certificate, if required. Maintain the sales funnel according to the established KPI's (Key Performance Indicators) for Funnel Quality Reporting. Provide other reports to management as requested. Primary activities include: Calling customers Adjusting sales offers Acquiring necessary forms for customer set up Maintaining CRM funnel quality Prepare or assist in developing price estimates for agreement using established worksheets, guidelines, and input from the agreement specialist department. Assist in other customer relations or collection efforts. It may be required to support in customer collection issues or other customer relationship management. Other duties as assigned by supervisor.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees