Inside Account Manager (Residential)

Lennox International • Richardson, TX

3d • $69,000 - $90,300

About The Position

The Inside Account Manager is a proactive sales professional responsible for driving revenue growth within an assigned portfolio of Residential accounts or geographic territory. This individual contributor role focuses on nurturing existing relationships, identifying expansion opportunities, and executing strategic sales initiatives in collaboration with cross-functional teams including Lead Generation, Territory Managers, and Product Specialists. The Inside Account Manager reports directly to the Inside Sales Leader.

Requirements

• Minimum 2+ years of inside sales or account management experience.
• Bachelor’s degree in Business, Sales, Marketing, or related field.
• CRM tools (e.g., Salesforce, HubSpot, C4C)
• Call automation platforms (e.g., Salesloft, Outreach, Groove)
• Familiarity with analytics and quoting tools (e.g., Qlik, SAP, FPX)
• Advanced verbal and written communication
• Strong presentation and negotiation capabilities
• Bachelor’s Degree
• 2+ Years Inside Sales or Account Management Experience
• Industry and Product Knowledge
• Proficiency in Microsoft Office Suite
• CRM and Call Automation Tool Experience

Responsibilities

• Manage and grow a portfolio of Residential customer accounts through strategic outreach and relationship-building.
• Qualify, pursue, and close sales opportunities from: Inbound customer inquiries
• Proactive outreach to high-potential or dormant accounts
• Sales-qualified leads (SQLs) from Inside Lead Generation
• Develop tailored strategies to re-engage inactive accounts and uncover new revenue streams.
• Partner with overlay product specialists to promote upsell and cross-sell opportunities.
• Monitor customer market spend and identify accounts for targeted promotional efforts.
• Coordinate with Territory Managers to ensure seamless transition of accounts between Inside and Field Sales coverage.
• Responsible for achieving individual Inside Sales revenue targets.

Benefits

• tuition reimbursement
• medical, dental, and vision insurance
• prescription drug coverage
• 401(k) retirement plan
• short-term disability insurance
• 8 weeks paid birthing leave
• 2 weeks paid bonding leave
• life and long-term disability insurance
• 12 days paid time off
• 2 paid well-being days
• 1 paid volunteer day
• 12 paid holidays
• 3 floating holidays per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees