Ins Verification Spec I
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About The Position
The Insurance Verification Specialist is primarily responsible for verifying insurance eligibility and benefits, determining insurance filing order, and preparing patient pre-treatment cost-share estimates based on the service schedule, contracted plan reimbursement allowances, benefits, and out of pocket thresholds. This role involves accurately entering or updating patient demographics, insurance coverage, effective and termination dates, and filing order in the Practice Management System. The specialist communicates with patients by phone or electronically to explain coverage and benefits, pre-treatment cost estimates and patient financial liability, advises of non-coverage, takes payments, and sets up payment plans for services following department policies. Exceptional customer skills are required to provide the patient with a positive experience.
