Inpatient Unit (IPU) Manager

Big Bend Hospice•Tallahassee, FL

7d•$90,000 - $100,000•Onsite

About The Position

Big Bend Hospice (BBH) is your “Hometown Hospice,” providing compassionate end-of-life care for over 40 years to the Big Bend region. Guided by our values of integrity, respect, and excellence, we are seeking a dynamic and experienced Inpatient Unit (IPU) Manager to lead our 12-bed Inpatient Unit, Margaret Z. Dozier House located in Tallahassee, Florida. The ideal candidate for the IPU Manager position is a dynamic, people-focused leader who excels at building a culture of accountability grounded in trust, respect, and support. This individual will oversee the daily operations of the inpatient unit while driving exceptional patient care, team engagement, and operational excellence. Through clear expectations, consistent coaching, and visible leadership, the IPU Manager fosters an environment where staff feel empowered, supported, and motivated to deliver their best, ensuring both patients and team members experience the highest level of care and compassion.

Requirements

Bachelor of Science in Nursing (BSN) required
Minimum of 5 years of management experience in a fast-paced, high-acuity or critical care setting
Active Florida Registered Nurse (RN) license required
Basic Life Support (BLS) certification required
Proven leadership ability with a focus on building accountable, high-performing teams
Excellent verbal and written communication skills
Strong interpersonal, coaching, and conflict resolution skills
Exceptional organizational skills and attention to detail
Ability to think critically, solve problems, and make sound decisions in a fast-paced environment
Ability to prioritize, delegate, and manage multiple responsibilities effectively
Demonstrates integrity, professionalism, and confidentiality in all interactions
Proficient in Microsoft Office Suite and ability to learn internal systems
Current Florida Driver’s License
Valid auto insurance and reliable transportation
Commitment to BBH’s core values: integrity, compassion, and accountability

Nice To Haves

Master’s degree preferred
Hospice experience preferred
CHPN certification preferred

Responsibilities

Provides strong, visible leadership for the IPU, establishing clear expectations, promoting accountability, and fostering a respectful and supportive team culture.
Oversees day-to-day operations of the inpatient unit, including housekeeping, dietary, transportation, laundry services, medical supplies, DME, and pharmacy services.
Directly supervises IPU staff and Interdisciplinary Group (IDG) members, ensuring team members are equipped, trained, and supported to perform their roles effectively.
Coaches, mentors, and develops staff through ongoing feedback, performance management, and regular one-on-one meetings.
Promotes employee engagement, professional growth, and a positive work environment that encourages collaboration and excellence.
Manages staffing, scheduling, timecard approvals, and time-off requests to ensure appropriate coverage and continuity of care.
Conducts clinical supervisory observations and competency assessments to ensure high standards of care and identify opportunities for improvement.
Collaborates with Human Resources on hiring, retention, employee relations, and performance management, including corrective actions when necessary.
Leads recruitment efforts by interviewing and selecting candidates who align with BBH’s mission and values.
Facilitates regular staff and IDG meetings, ensuring clear communication, engagement, and alignment across the team.
Ensures compliance with all regulatory requirements and BBH policies, maintaining readiness and operational excellence.
Supports and participates in patient care coordination, including admissions, discharges, transfers, and collaboration with physicians and hospital partners.
Acts as a liaison between staff, patients, families, and providers to address concerns, resolve conflicts, and ensure a positive care experience.
Assists with developing and implementing best practices, policies, and procedures to enhance patient outcomes and operational efficiency.
Monitors patient care quality and safety, investigates concerns, and implements corrective actions as needed.
Maintains continuity of care across shifts and ensures clear, effective communication among all stakeholders.
Participates in strategic planning and organizational initiatives to support the growth and success of the IPU.
Assists in maintaining medication inventory, ordering, and pharmacy coordination as needed.
Supports emergency preparedness and ensures continuity of operations during staffing shortages or disaster events.
Consistently represents Big Bend Hospice with professionalism, integrity, and a commitment to exceptional service.
Other duties as assigned.