About The Position

The Telepharmacists serve multiple hospitals, in multiple states, using technology to maximize the cognitive contributions of clinical pharmacists to quality patient care. The Telepharmacist actively engages with clinicians to enhance the performance of care teams and improve outcomes. The Telepharmacist reviews and approves medication orders, conducts clinical interventions as appropriate, and documents all actions in accordance with the policies and procedures of both PipelineRx and its hospital clients.

Requirements

  • Degree in Pharmacy (B.S Pharmacy or PharmD.)
  • 2+ years’ experience in a hospital inpatient preferred
  • Valid Pharmacist license issued by the governing State Board of Pharmacy
  • Multiple state licensures (and willingness to serve clients in multiple states including but not limited to MA, NY, OH, PA, WV)
  • High speed internet service (through cable or fiber provider - no satellite)
  • A working knowledge of formulary polices, pharmacy and therapeutics policy and procedures
  • Effective communications skills, both written and verbal
  • Demonstrated customer service skills
  • Working knowledge of client/server applications
  • Proficiency with office technology tools, to include MS Office 2000 or later (esp. Outlook, Excel, and Word), Google Drive, internet, and email
  • If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Responsibilities

  • Providing telepharmacy services for multiple clients and learn multiple pharmacy information systems (PIS’s).
  • Obtaining multiple state licenses.
  • Prioritizing, assigning, and evaluating the work of assigned clients
  • Maintaining accurate records and document actions taken
  • Maintaining confidentiality of information, including HIPAA
  • Understanding and interpreting the laws, regulations, and policies governing the pharmacy operation
  • Successfully perform telepharmacy services to assigned clients including remote order entry, order verification, drug verification, and counseling (when required).
  • Provide leadership, vision, development, and implementation of telepharmacy goals as relayed by the Regional Manager.
  • Foster a company culture that emphasizes quality, continuous improvement, and high performance as directed by PipelineRx.
  • Practice pharmacy in a proactive manner and follow policies and procedures as contracted with client.
  • Provide drug information to clients by answering all drug related questions and give clinical therapeutic recommendations. Questions can be, but are not limited to, drug indication, drug dosage as it relates to renal/liver function or medical condition, drug interactions, drug-drug compatibilities, or drug infusion.
  • Be knowledgeable of special age related medical conditions. Important considerations such as (but not limited to): pediatric, geriatric, pregnant/nursing, renal/hepatic impairment, and HIV patients.
  • Have a working knowledge of, but not limited to: disease state management, drug-drug interactions, drug-nutrient interaction, drug-disease interaction, drug allergies, appropriate dosing by age, renal, or liver function, recognized therapeutic duplications, and be able to give clinical recommendations for medical conditions or disease states.
  • Counsel patients, nurses, and medical staff on proper use of medications.
  • Investigate and take appropriate actions(s) to resolve any medication variances to Director of Quality Services within 48 hours of notification.
  • Learn multiple hospital pharmacy information systems.
  • Maintain accurate records and document actions taken by logging orders and interactions with physicians and nurses, including all recommendations made to the clients’ staff in the PLRX system during shift and completed in its entirety by end of shift.
  • Communicate effectively, both orally and in writing, with fellow medical professionals and patients.
  • Understand, interpret, explain, and comply with laws, regulations, and policies governing pharmacy operations.
  • Provide preliminary technological troubleshooting during breakdowns.
  • Work simultaneously with VPNs, various pharmacy information systems (PIS’s), as well as automation systems and basic computer programs such as Microsoft Office, Snagit, etc. to provide quality care to the clients.
  • Participate with ongoing training (e.g., clinical, PIS, or policy updates) as necessary in collaboration with regional trainer.
  • Maintain access codes, licenses, and reciprocity as required for position.
  • Strive to achieve and maintain company productivity metrics.

Benefits

  • Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
  • We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
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