Inpatient Scheduler, Registry
About The Position
Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing mission and vision. You’ll contribute to an innovative, multifaceted culture that is second to none — one that embraces collaboration, excellence, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together. Job Description Summary The Inpatient Scheduler is responsible for scheduling therapy and related activities for inpatients utilizing guidelines and direction from inpatient managers. The Scheduler also arranges and schedules shared services with the ordered departments at Northwestern Memorial Hospital and coordinate and schedules dialysis schedules. The Inpatient Scheduler will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. The Inpatient Scheduler will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.
Requirements
- High School diploma.
- 1 year of experience in a health care field with knowledge of hospital systems preferred.
- Proficiency in Microsoft applications: intermediate level skills in the use of Outlook and Word and basic level skills in Excel.
- Proficient keyboarding skills.
- Strong understanding of data entry and ability to learn hospital information systems.
- Strong customer service skills/experience.
- Ability to interact with respect to all customers, whether internal or external.
- Effective verbal and written communication skills that convey a caring and competent professional attitude.
- Strong organizational skills necessary to efficiently prioritize and complete a variety of tasks.
- Ability to collaborate effectively in a team environment to maximize quality and efficiency of operations.
- Ability to set priorities; flexibility to meet changing patient and system needs.
- Ability to handle difficult individuals or situations in a professional and compassionate manner.
Nice To Haves
- Associates Degree or Certificate in a Medical Administration Program or comparable program preferred.
Responsibilities
- Prepare therapist work schedules, working with Managers to ensure staffing levels meet the volume of patient admissions and seeking coverage from in-house float and Flex staff when necessary.
- Coordinate inpatient admission evaluations.
- Schedule patient therapy sessions, ensuring sessions run at scheduled times according to floor specifications and modifying as necessary based on requests from clinicians.
- Reschedule patient sessions upon cancellations and other interruptions.
- Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.
Benefits
- Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits
- Benefits and benefits’ eligibility can vary by position.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
