WVU Medicine-posted 4 months ago
Full-time • Entry Level
5,001-10,000 employees

Rehab liaisons identify potential patients in hospitals or other healthcare settings who may benefit from inpatient rehabilitation. They assess patients' medical history, current condition, and therapy needs to determine if they meet the criteria for admission to a rehabilitation facility. They coordinate the referral-to-admission process for patients, and educate the community and other stakeholders about the unit’s services and programs.

  • Cultivating referral relationships to drive growth through patient referrals.
  • Exercising sound judgment in handling the professional and confidential nature of healthcare sales.
  • Blending professional growth with community connection, emphasizing collaboration and communication.
  • Educating community, referral sources, and physicians on unit programs and services.
  • Responding to and overcoming admission barriers and following up on admissions variables.
  • Conducting in-services and professional presentations about services and outcomes.
  • Performing clinical assessments of referred patients, prioritizing face-to-face connections.
  • Educating referred patients and families on acute rehabilitation programs.
  • Aiding in streamlining the referral-to-admission process.
  • Partnering with hospital case managers to create smooth patient transfer processes.
  • Identifying and transitioning patients into the next level of care.
  • Developing and cultivating professional relationships with case managers, physicians, and clinicians.
  • Managing the referral process effectively to ensure timely admissions.
  • Completing the Pre-Admission Screen adhering to all policy, regulatory and payor guidelines.
  • Maintaining knowledge of CMS and third-party payor Inpatient rehabilitation requirements.
  • Demonstrating excellent customer service skills with focus on referrer satisfaction.
  • Developing strategies to grow market share in core business lines.
  • Developing business census based on strategic goals.
  • Utilizing market analysis to identify new opportunities.
  • Creating quarterly goals and objectives and submitting to supervisor.
  • Working with Director of unit and medical Director to identify opportunities for expansion.
  • Current Registered Nurse license issued by the state in which services will be provided or current multi-state Registered Nurse license through the enhanced Nurse Licensure Compact (eNLC).
  • Valid driver's license.
  • 2 years of healthcare experience.
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