Inpatient Rehab Administrative Assistant

Mercy Medical Center•Baltimore, MD

4d•Onsite

About The Position

Summary Responsibilities The Administrative Assistant is responsible for creating therapists’ inpatient schedules, answering phones and triaging calls for importance and/or severity. Responsible for all front desk duties including, but not limited to, review of patient demographics and updating information in the computer system, verifying insurance benefits and obtaining authorizations, preparing patient charts for daily clinic, copying medical records, tracking staff productivity, sorting mail and filling out disability forms. Maintain current knowledge of insurance requirements and referrals for accurate billing submission. Must have a strong understanding of Microsoft applications including word, excel, and outlook. Exhibits professional conduct at all times and maintains a courteous and helpful approach to interactions with staff, physicians, patients and visitors. Requirements Knowledge, Skills and Abilities: Computer proficiency and technical aptitude with the ability to utilize one or more of the following: Microsoft Word, Power Point, Access, Excel, Microsoft Outlook, and Epic Performance Manager/NetLearning. Must have high school diploma or GED. Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action. Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public. Must be able to adhere to the scheduled work hours of Monday-Friday, 6am-2:30pm Benefits Benefits Eligibility is based on your scheduled FTE status and Job Category Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees 403(b) retirement plan with generous company match and “catch up” provision Paid Time Off (PTO) & company paid holidays Tuition reimbursement Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program Employer paid Short & Long Term Disability benefits for eligible employees Voluntary Benefits Discounts on auto & home insurance and Verizon plans Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values EEO Statement Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

Requirements

Computer proficiency and technical aptitude with the ability to utilize one or more of the following: Microsoft Word, Power Point, Access, Excel, Microsoft Outlook, and Epic Performance Manager/NetLearning.
Must have high school diploma or GED.
Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
Must be able to adhere to the scheduled work hours of Monday-Friday, 6am-2:30pm

Responsibilities

Creating therapists’ inpatient schedules
Answering phones and triaging calls for importance and/or severity
Review of patient demographics and updating information in the computer system
Verifying insurance benefits and obtaining authorizations
Preparing patient charts for daily clinic
Copying medical records
Tracking staff productivity
Sorting mail and filling out disability forms
Maintain current knowledge of insurance requirements and referrals for accurate billing submission
Exhibits professional conduct at all times and maintains a courteous and helpful approach to interactions with staff, physicians, patients and visitors.

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category
Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
403(b) retirement plan with generous company match and “catch up” provision
Paid Time Off (PTO) & company paid holidays
Tuition reimbursement
Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
Employer paid Short & Long Term Disability benefits for eligible employees
Voluntary Benefits
Discounts on auto & home insurance and Verizon plans
Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values