Job Summary : Serves out-patient’s needs by assisting Physical, Occupational and Speech Therapists through prompt and effective assistance and maintains/cleans equipment and treatment areas. Assures that the departments’ customer needs are met through his/her promptness of phone skills, organization and working with insurance companies in obtaining authorizations to treat. Provides office services by supporting front office and other clinics to complete daily tasks. Job Description Essential Responsibilities: 1. Obtaining authorizations from insurance for patient treatment. 2. Maintaining a clean and safe gym area. 3. Responsible for aide tasks: a. Monitoring of Workques and initiating proper paperwork b. Completing daily aide task list c. Maintaining inventory by ordering and stocking department supplies d. Patient scheduling e. Entering of patient referrals f. Scanning, copying, faxing of documents g. Completion and appropriate follow-up on paperwork associated with ordering patient equipment or forwarding of information per therapist requests h. Miscellaneous office tasks 4. Displays excellent guest relations with all patients and customer correspondence and displays excellent telephone etiquette. Greets visitors, patients, and other personnel in a positive and prompt manner, ascertains their nature of business and refers to the appropriate person or department in a timely manner. 5. Efficiently and defectively keeps neat, clean, and organized the treatment areas, equipment, and supplies, and follows the routine cleaning and maintenance schedules. Responsible for monitoring and stocking inventory of medical supplies and lines. 6. Observes patients during treatment and notifies therapist of any distress or that the completion of treatment. Notifies therapist of any malfunctioning of equipment. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees