Inpatient Case Manager (RN or LVN)

Regal Medical Group • Los Angeles, CA

129d • $37 - $50

About The Position

The Inpatient Case Manager is responsible for the assessment, treatment planning, intervention, monitoring, evaluation and documentation on identified patients during an acute care episode. Assesses and develops a care plan in collaboration with the admitting, attending and consultant physicians, and other healthcare practitioners. The goal of the Inpatient Case Manager is to effectively manage the patients during their hospitalization to assure the right level of care is provided for the patient’s current severity of illness, utilizing the appropriate tests and diagnostics, in the appropriate facilities in order to provide the highest level of care, in the most efficient manner, while utilizing only the resources necessary for that episode of care. The Inpatient Case Manager is also responsible for the safe discharge of patients with the necessary resources to insure that care is provided without interruption along the continuum of care, that is, whether in a skilled nursing facility, assisted living facility or in the home setting. Such discharge will be planned and coordinated in collaboration with the Vital Care Case Manager for patients enrolled in the Vital Care program. The Inpatient Case Manager will document the discharge plan, together with the current medication list, and scheduled follow-up appointments in the authorization notes and will communicate the same to the Vital Care Case Manager, the patient, and family members concerned. A follow-up post-discharge call will be made by the Inpatient Case Manager or the department’s designee within 24 hours of discharge to determine any problems, issues, or risks encountered in the transition.

Requirements

• Graduate from an accredited Registered Nursing Program or Licensed Vocational Nursing Program.
• Current California Licenses.
• Acute Care Required.
• Hospital experience.
• Care planning experience.
• Discharge planning experience.
• Knowledge of Healthcare and Managed Care preferred.
• Typing 40 words per minute with accuracy.
• Knowledge of computers, faxes, printers and all other equipment.
• Knowledgeable in MS Office programs (i.e., Word, Excel, Outlook, Access and Power Point).
• Ability to deal with responsibility with confidential matters.

Responsibilities

• Anticipates customer needs and understands the wants and needs of customers.
• Surveys the customer’s environment and takes appropriate action.
• Greets patients, family members, visitors, and physicians in a positive manner.
• Returns phone calls to customers and follows up with requests.
• Keeps patient/family member or other customer informed and requests if further assistance is needed.
• Assists others and supports the team.
• Demonstrates the ability to follow through with requests and share critical information.
• Demonstrates honesty and integrity in everyday activities.
• Recognizes and reports errors appropriately.
• Protects privacy for both patients and employees.
• Participates in service recovery through follow-up with the injured party.
• Treats patients and their families with respect and dignity.
• Identifies and addresses psychosocial, cultural, ethnic, and religious/spiritual needs of patients.
• Functions as liaison between administration, patients, physicians, and other healthcare providers.
• Interacts professionally with patient/family/physicians and involves them in the formation of the plan of care.
• Communicates appropriately and clearly to management, co-workers, and physicians.
• Identifies and addresses psychosocial needs of the patients and family.
• Formulates a teaching plan based on identified learning needs and evaluates effectiveness.
• Receives and reviews physician’s orders; documents completion.
• Consults other departments as appropriate for an interdisciplinary approach.
• Formulates an outcome-based plan of care based on assessed patient needs.
• Maintains quality monitors as assigned by Supervisor.
• Participates in orientation, instruction/training of new personnel.
• Pursues additional education to advance nursing skills and knowledge.
• Documents patient assessment and reassessment, patient care plans, and other pertinent information.
• Assures complete and proper charging of supplies.
• Participates in the efficient use of resources such as supplies and equipment.
• Completes daily documentation, required letters, and referrals in a timely manner.

Benefits

• Employer-paid comprehensive medical, pharmacy, and dental for employees.
• Vision insurance.
• Zero co-payments for employed physician office visits.
• Flexible Spending Account (FSA).
• Employer-Paid Life Insurance.
• Employee Assistance Program (EAP).
• Behavioral Health Services.
• 401k Retirement Savings Plan.
• Income Protection Insurance.
• Vacation Time.
• Company celebrations.
• Employee Referral Bonus.
• Tuition Reimbursement.
• License Renewal CEU Cost Reimbursement Program.
• Business-casual working environment.
• Sick days.
• Paid holidays.
• Mileage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees