Essential Utilities, Inc.-posted 2 months ago

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we’re delivering reliable water and wastewater services to our communities. If you’re looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team! About Essential Utilities Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities. We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint. Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S. Are you looking for a fantastic career at Aqua? We have a great opportunity for an Inorganic Laboratory Supervisor based in our Bryn Mawr, PA office!

  • Supervise the Inorganic Chemistry Laboratory and oversee a staff of chemists and/or chemical technicians.
  • Manage the Inorganic Chemistry Laboratory team, including interviewing, hiring, and managing performance.
  • Create an energized work environment that fosters employee trust and engagement.
  • Inspire confidence and motivate others to perform at their best.
  • Develop and coach staff while effectively addressing performance issues.
  • Generate high quality laboratory results within established timelines and schedules.
  • Coordinate daily lab activities to ensure qualitative and quantitative results are delivered in accordance with service level agreements.
  • Provide direct support to Aqua Pennsylvania operations by prioritizing testing needs that impact system performance, regulatory compliance, and customer service.
  • Ensure rapid turnaround times for critical samples and communicate proactively with operations teams.
  • Partner closely with internal and external customers and vendors.
  • Review and approve all Inorganic lab results in accordance with risk and compliance processes, procedures, and standards.
  • Oversee the procurement of supplies and ensure the Inorganic Chemistry Section operates within budgetary allocations.
  • Update and maintain annual expenses and submit invoices in accordance with company policies and procedures.
  • Audit Inorganic chemistry lab processes and procedures to ensure compliance with all applicable local, state, and federal rules, regulations, and standards.
  • Implement Quality Assurance/Quality Control for analytical methods.
  • Maintain lab certification through high level of QA/QC.
  • Keep current with requirements of water and wastewater laboratory accreditation.
  • Seek ways to continually improve analytical methods and processes within the Inorganic Chemistry Laboratory.
  • Analyze samples and record findings in accordance with departmental practices and procedures.
  • Perform or lead other related activities as assigned.
  • Bachelor's Degree in Chemistry or a related field.
  • A minimum of four to seven years’ experience in an environmental or analytical laboratory.
  • Deep technical experience in the analysis of inorganic parameters for compliance and operational monitoring of water & wastewater.
  • Proficient with laboratory instruments and techniques used in the analysis of water & wastewater.
  • Must be able to work safely in a laboratory environment.
  • Proficient with computers and database administration.
  • Familiarity with a Laboratory Information Management System is preferred.
  • Ability to communicate effectively (clearly, concisely, and professionally) with internal and external customers.
  • Strong customer service skills.
  • Ability to work well under pressure.
  • Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment.
  • A team player able to work effectively in a team fostered multi-tasking environment.
  • Competitive and comprehensive benefits package.
  • Commitment to career growth opportunities.
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