Innovations Waiver Care Manager

TRILLIUM HEALTH RESOURCES•Greensboro, NC

177d•$54,106 - $67,210•Remote

About The Position

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) that manages serious mental health, substance use, traumatic brain injury, and intellectual/developmental disability services in North Carolina. Serving in 46 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life. Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve. At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally. The Innovations Waiver Care Manager is responsible for providing complex care coordination and monitoring to members having a primary Intellectual or Developmental Disability, which may include a secondary mental health or substance abuse, and/or complex medical/physical health need. This position requires a dynamic, proactive approach to assessment, monitoring and complex coordination of care, to ensure quality support and consistent adherence to waiver requirements. The Innovations Waiver Care Manager assists with integrated care management through multi-disciplinary collaboration.

Requirements

Must meet QP status.
Fully licensed by the NC governing board regulating Human Services professions; OR Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served. OR
graduate of a college or university with a Master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post bachelor’s degree accumulated supervised experience in alcoholism and drug abuse counseling.
If serving members with LTSS needs, the care manager, must meet the minimum QP requirements defined above (A-D) and shall additionally have at a minimum two (2) years of prior LTSS and/or HCBS coordination, care delivery monitoring and care management experience. This experience may be concurrent with the years of experience required to become a Qualified Professional.
Must have a valid driver’s license
Must reside in NC to be considered for remote status.
Must be able to travel to a Trillium office location and within catchment as required.
Must reside in North Carolina and within the Trillium region assigned.

Responsibilities

Utilize person-centered planning methods & strategies to gather information, to get to know the members supported and to adequately address specific needs of the individual.
Provide education and support to members on learning about and exercising rights and responsibilities.
Complete discovery activities (information gathering and assessment) as a component of the planning process.
Ensure that assessments and plans are updated as needed and whenever the member’s life circumstances change.

Benefits

Typical working hours are 8:30am-5pm
A remote work option available for most positions
Health Insurance - no premium for employee coverage
Flexible Spending Accounts
Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment
NC Local Government retirement pension. This is a defined-benefit retirement plan that will pay you a monthly amount upon retirement, for the rest of your life, with as little as five years of service.
401k with 5% employer match & immediate vesting
Public Service Loan Forgiveness Qualifying Employer

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