About The Position

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide. We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences. Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants across nearly 60 global markets. In an industry facing increasing disruption, our leaders saw an opportunity to build a restaurant company unlike any other – one that brings together differentiated yet complementary brands and aims to make them stronger than they would be on their own. Found inherently in the purposes of our family of brands, we identified a common thread between our restaurants – the capacity to inspire. From guest experience to career development to community well-being, Inspire plays a role in the lives of millions of people every day. Our brands are diverse, distinctive, and fan favorites. In a sense, you could say we seek those who provide something different than the norm.

Responsibilities

  • Primary Project: "The Center" database cleanup and update
  • Work with subject matter experts to ensure the information available to our restaurant teams on The Center are current and up to date
  • Look through all job aids and support materials and catalog what is on the site and in which location
  • Work with The Center team to remove any information that is no longer being utilized and/or replace information with accurate information
  • Initial Job Aid preparation
  • Attend or get handoff document from Culinary to Operations handoff meeting for new product
  • Work with ITM manager to identify job aid to modify
  • Utilize information on handoff documents to mock up new job aid
  • Write out Alpha Test criteria
  • Utilize information from handoffs, job aids, and any other materials to put together Pre-Alpha visit guide
  • Guide will include:
  • Test Criteria: Why we are testing a product / what we are evaluating with the test
  • What to look for when visiting the store: Certain call outs from the product itself along with support materials and smallwares. To ensure specific steps are not skipped – etc.
  • Things that would require this test to fail: list out a few things that are “non-negotiables” and would require us to re-test or fail a test
  • Pictures of Job-Aids
  • Google Location Map
  • Create RESC slide at the same time so we compile for the next meeting (similar content as above)
  • Misc. Pre-Alpha test preparation
  • Order Alpha Test product from NDCP and coordinate delivery to test PCs
  • Send PC lists and products to Alex F to load into CMX
  • Upload store list, readiness guides and job aids to be printed
  • Initial Readiness Call Deck content
  • Direction on content will be provided
  • Can pull information from readiness priorities document that will be completed along with readiness materials
  • Daymark updates and maintenance
  • Add LTO and new Permanent items to Daymark
  • Clean up items that have left the system
  • Opportunity for other work as it comes up as well as exposure to Operating Systems broader team and cross functional partners
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