Innovation Project Manager

Oklahoma State Government • Oklahoma City, OK

5h • $90,000 • Hybrid

About The Position

The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service. The project manager oversees the project lifecycle, from planning and execution to monitoring and closure. They foster collaboration and communication among project team members, stakeholders, and cross-functional teams. They work closely with the Business Analytics team to document project requirements; with the Development team to plan and execute on project deliverables; and with the Quality Assurance team to ensure that deliverables meet the required quality standards and align with the agency's objectives. Their primary focus is to ensure that projects align with the Innovation Programs Team's mission statement, which emphasizes using technology to streamline processes, improve data quality, and enhance the taxpayer experience.

Requirements

• Proven track record of implementing large, long-term projects with success.
• Strong written and verbal communication skills.
• Project and process management.
• Strong organizational and analytical skills.
• Ability to lead up and across within the agency.
• High attention to detail on program specifics.
• Adaptability to adjusting timelines and requirements of the program.
• Unparalleled customer service and interpersonal skills.
• Ability to learn quickly and embrace change.
• Hard-working, articulate, and detail-oriented.
• Comfortable multi-tasking in a high-energy environment.
• Strong problem-solving skills.
• A bachelor’s degree or a combination of education and relevant experience.
• 4 years working in a project implementation role is highly preferred.
• OR an equivalent combination of education and experience
• Applicants may need to have reliable transportation and be willing and able to perform all job-related travel.
• Possession and maintenance of a valid Oklahoma State Driver’s License is also required.
• applicant must have a secure internet connection and a dedicated telephone (landline) or smart phone device during scheduled working hours.

Nice To Haves

• Preference may be given to applicants who have project management experience in tax or government knowledge.

Responsibilities

• Develop project plans, including scope, objectives, timelines, and resource allocation.
• Define project success criteria and key performance indicators (KPIs).
• Make effective decisions when presented with multiple options on how to proceed with the project.
• Collaborate with Business Analytics team to gather requirements and ensure alignment on project goals.
• Manage project activities, track progress, and ensure adherence to timelines and budgets.
• Identify and mitigate potential risks and issues during project execution.
• Oversee project communication and reporting, providing regular updates to stakeholders.
• Lead and motivate project teams, fostering a collaborative and productive work environment.
• Facilitate communication and coordination between project team members and cross-functional teams.
• Work closely with the Quality Assurance team to ensure project deliverables meet quality standards.
• Participate in testing activities and provide feedback on software quality and functionality.
• Identify opportunities for process improvement and innovation within project management practices.
• Contribute to developing and implementing innovative solutions that enhance the taxpayer experience.
• Build and maintain strong relationships with project stakeholders, ensuring their needs and expectations are met.
• Effectively communicate project status, risks, and achievements to stakeholders.
• Manage stakeholder expectations and address any concerns or issues that may arise.
• Perform other duties as assigned.

Benefits

• Generous state-paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care expenses and/or dependent care.
• A Retirement Savings Plan with a generous match.
• 15 days of paid vacation and 15 days of sick leave for full-time employees the first year.
• 11 paid holidays a year.
• Paid Maternity leave for eligible employees.
• Employee discounts with a variety of companies and venders.
• A Longevity Bonus for years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager