Innovation Analyst

Sonora Quest Laboratories / Laboratory Sciences of Arizona•Yakima, WA

About The Position

This position is a key individual contributor with expertise in selected business or healthcare processes and participates in formulating scope and requirements relative to the objectives of the Innovation Center of Excellence (ICOE). Acts independently to provide knowledge, guidance, research, and fact-finding expertise to define, design and modify specifications and processes of complex Innovation initiatives. The incumbent participates in meetings, presentations, visioning sessions, planning sessions, and implementation activities with cross-functional teams as needed. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.

Requirements

Excellent analytical and organizational skills.
Ability to manage multiple priorities with changing needs and deadlines.
Excellent human relations skills and the ability to effectively interact and communicate both verbally and in writing with all levels staff and outside professionals.
Strong abilities in financial analysis, data interpretation, computer software applications, Visio, MS Office suite and spreadsheet programs.
Ability to think strategically; and ability to collaborate within a cross functional environment.
Must have a proven track record of successfully leading change with positive outcomes.
Must have proven experience delivering operational, technical, and business solutions and experience with process improvement and managing the organizational impact.
Must also possess strong communication, collaboration, and presentation skills, as well as the ability to negotiate and maintain relationships with diverse internal and external contacts and stakeholders.
Adaptability and flexibility are critical success factors as the market and business strategy changes.
Bachelor’s Degree in business or healthcare-related discipline.
Six (6) years’ experience in the clinical laboratory or healthcare-related field.
Communication and presentation skills to engage technical and non-technical audiences.
Ability to communicate and interact across facilities and at various levels.
Experience in a fast-paced environment managing large scope projects while navigating ambiguity to create clarity among business partners.
Experience in supporting assessments, designing, and implementing innovative strategies.
Demonstrated general knowledge of information technology and healthcare.
Demonstrated ability to lead and facilitate interdisciplinary teams.
Advanced knowledge of Microsoft Office 365 Suite.

Nice To Haves

Master’s Degree in business or healthcare-related discipline.
Background in healthcare services, especially delivery solutions in complex delivery environments, is advantageous but not required.
Additional related education and/or experience.

Responsibilities

Uses best practices and knowledge of internal or external business challenges to support development of new solutions or improvements to existing services, processes or products defined through ICOE.
Interprets customer needs, assesses requirements, and identifies solutions to non-standard requests.
Advises on usage of infrastructure (e.g., website, interfaces, ServiceNow, Azure Cloud, etc.) to effectively identify optimal solutions for ICOE opportunities, independently or with Innovation team and/or Subject Matter Experts.
Works independently, with Innovation team and/or Subject Matter Experts to analyze opportunities presented to ICOE for alignment with strategic goals and long-term benefit to the organization.
Successfully communicates conceptual ideas, design, and business rationale.
Collaborates with Department management and leads the analysis and evaluation of operational performance, and business planning related to specific ICOE initiatives.