2026

St Johns County Sheriff's Office•Saint Augustine, FL

2d•Onsite

About The Position

The Inmate Communication Specialist is responsible for general office duties associated with the scheduling and monitoring of all inmate communication services including but not limited to mail, visitation, phones and tablets.

Requirements

High School Diploma or Equivalency
Valid Florida Driver’s License
Basic Knowledge of general office equipment
Basic computer skills
Adhere to laws/agency policy/rules/ regulations/SOP/ procedures
Regular attendance is critical to the success of this position and assignment and is required of all Agency personnel.

Responsibilities

Coordinate/monitor visitations
Maintain inmate visitation list
Assist with tablet inventory
Schedule attorney visits
Prepare reports or affidavits
Greet and assist visitors
Inspect, sort, and distribute inmate mail to include legal mail
Process and approve passes/reservations for family/friends visitation
Receive, route, disperse telephone calls/messages
Maintain files to include backup files
Prepare purchase requisitions for equipment/supplies
Other duties assigned
Maintain confidentiality/security of files and information obtained in the course of employment
Process/compile/disseminate record/public record information as directed by approving authority in accordance with lawful requirements
Provide assistance to citizens, visitors, employees and other public and private entities in an effort to meet their needs and build positive community relationships/resolve complaints/address conflicts
Maintain continuity and operational efficiency by accurate and timely dissemination of information to Staff and co-workers
Adhere to leave, overtime and attendance policies/procedures (i.e. arrive promptly, regular attendance at work, notification to supervisor regarding absence from work due to illness or untimely incidents, etc.)