About The Position

The Revenue Cycle Support Analyst plays a vital role in optimizing the revenue cycle process.  This position will be responsible for day-to-day office activities and assist with various clerical tasks. Tasks vary based on client or account requirements and may encompass responsibilities ranging from intake processes to cash management activities.

Requirements

  • A minimum high school diploma or GED is required.
  • Knowledge of Windows, Word, and Excel is highly desired.
  • Excellent telephone and communication skills are essential.
  • Strong analytical skills and attention to detail
  • Ability to work independently and part of a team.
  • Ability to sit 90% of the workday.
  • Workspace (remote employees)- a comfortable dedicated workspace is essential. This space must be quiet and distraction free.
  • It is necessary to have high Speed internet.

Nice To Haves

  • Desired one Year experience in revenue cycle analysis within the healthcare industry, preferably in infusion.
  • Post-Secondary education in a medical discipline highly desired.
  • Not required but desired experience with CPR+, CareTend, Weinfuse, Brightree

Responsibilities

  • Work claims rejected in the claim’s clearinghouse and resubmit them as required (Varies by client/account)
  • Daily notation of claims accepted by the clearinghouse
  • Daily notation of claims rejected by the clearinghouse
  • Daily printing/mailing for all remote employees & notating claims that correspondence has been mailed
  • Run daily report to capture daily note counts for each collector
  • Data entry/keying of claims as needed (Varies by client/account)
  • Pulling weekly reporting and distributing accordingly (Varies by client/account)
  • Assist with pulling fee schedules
  • Working rejections in clearinghouse (Varies by client/account)
  • Reorganizing/filing/routing documents to other team members
  • Additional duties as assigned
  • Checking daily flow schedule, pull any new patients and adding to spreadsheet (Varies by client/account)
  • Follow up on outstanding prior authorizations
  • Investigate any patients flagged as “Red” and address issues promptly (Varies by client/account)
  • Check various spreadsheets and follow up on any outstanding patients where items have been received such as documentation and designate to the benefits analyst
  • Compile and provide a weekly list for end-of-day email to the benefits analyst
  • Review schedules 2 weeks in advance to confirm all patient information is accurate and on file
  • Additional duties as assigned

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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