Infusion Coordinator

Nira Medical • Denver, CO

1d

About The Position

The Infusion Coordinator is responsible for managing the end-to-end order processing for infusion services including order intake, chart review, insurance eligibility, drug ordering, patient scheduling, and ensuring timely processing of infusion appointments for an assigned physician office.

Requirements

• High school diploma or equivalent
• Excellent verbal and written communication skills to include superior interpersonal and patient contact skills and excellent telephone manners.
• Minimum of one year of experience with patient scheduling and insurance verification for medical services with general knowledge of ICD10 and CPT codes.
• Knowledge of medical terminology and clinical documentation review
• Strong organizational skills
• Detail-oriented
• Ability to multi-task and work well in a fast-paced setting
• Critical thinking skills and decisive judgment

Nice To Haves

• Infusion experience is a plus.

Responsibilities

• Perform intake duties for infusion orders including creating patient charts, reviewing and entering orders, obtaining clinical requirements, and communicating with prescribers regarding required clinical documentation.
• Verify insurance eligibility, obtain clinical requirements for authorizations, and track patients’ progress.
• Communicate with patients and providers regarding the status of infusion order.
• Perform or assist with enrollment of eligible patients into manufacturer copay assistance programs and/or foundations.
• Educate patients concerning pre/post-infusion expectations and answer questions regarding patient appointments.
• Schedule patient appointments for infusion services.
• Coordinate drug orders prior to infusion appointments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED