Infrastructure Systems Engineer - Windows Environment
About The Position
Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets. Position Description Infrastructure Systems Engineer – Windows Environment US - Remote About the Medicat (A Banyan Software Portfolio): Medicat delivers healthcare focused technology solutions that support higher education institutions and clinical environments. Our platform powers mission-critical health record systems operating within regulated environments where reliability, data integrity, and compliance are essential. We operate in a security and compliance driven environment where infrastructure stability and operational excellence directly impact client outcomes. About the Role: We are seeking a highly capable and hands-on Infrastructure Systems Engineer to manage and enhance our backend infrastructure in a predominantly Windows-based environment. This is a technical, infrastructure-first role requiring strong experience across virtualization, server administration, enterprise storage, and physical networking. The role includes a smaller portion of end-user and desktop support responsibilities. The ideal candidate is adaptable, technically well-rounded across infrastructure layers, comfortable operating independently, and able to shift focus in real time based on operational priorities. Periodic travel to our Raleigh, NC data center is required.
Requirements
- 5+ years of progressive experience managing enterprise Windows infrastructure environments.
- Demonstrated depth in virtualization technologies, with strong hands-on expertise in Hyper-V platform (preferred) or equivalent virtualization platforms.
- Strong foundational knowledge across infrastructure layers including storage systems, and physical networking with the ability to understand how changes in one layer impact the broader environment.
- Proven ability to independently troubleshoot complex, multi-layered infrastructure issues under pressure.
- Strong working knowledge of enterprise storage concepts
- Practical networking competency, including VLANs, routing fundamentals, and firewall configurations.
- Comfort balancing infrastructure engineering responsibilities with occasional end-user support needs.
- Strong communication skills and the ability to operate independently in a remote first environment while keeping stakeholders informed.
- Automation mindset; PowerShell or similar scripting experience strongly preferred.
Responsibilities
- Manage Virtualization Platforms: Administer and enhance Hyper-V Virtualization Platform(strongly preferred); VMware or equivalent enterprise virtualization experience acceptable.
- Build & Maintain Server Infrastructure: Provision, configure, and maintain physical and virtual Windows Server environments.
- Administer Enterprise Storage: Manage environments with strong preference for storage systems, fiber channel configuration experience is a significant plus.
- Support Physical Networking Infrastructure: Configure and troubleshoot network switches (Cisco preferred; Nexus a plus), VLANs, routing, firewalls, and VPNs.
- Drive Reliability & Lifecycle Management: Lead patching, firmware updates, performance monitoring, capacity planning, and infrastructure lifecycle management.
- Automate & Improve Operations: Utilize PowerShell scripting (strongly preferred) to improve operational efficiency, repeatability, and monitoring.
- Provide Advanced Troubleshooting: Resolve complex, escalated infrastructure issues across virtualization, storage, and networking layers.
- Support End Users When Needed: Provide occasional desktop and end-user technical support as part of broader infrastructure responsibilities.
- Participate in On-Call & Onsite Work: Respond to high-impact incidents and travel periodically to the Raleigh data center for hands-on infrastructure support.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
