Infrastructure Specialist 3 (20079979)

State of Ohio • Columbus, OH

18h

About The Position

Guided by a single mission “To reduce recidivism among those we touch,” the Ohio Department of Rehabilitation and Correction believes that everyone is capable of positive change. Our staff embrace these core values and serves as role models for pro-social behavior conveying an attitude of dignity and respect in the treatment of others. The Ohio Department of Rehabilitation and Correction has been tasked with front line crime reduction through rehabilitative treatment and programming efforts provided in a safe, secure and humane correctional environment and effective community supervision. Our goal is to protect the public through helping individuals turn away from crime and become productive, contributing members of our communities, ensuring a safer Ohio for all Ohioans now and in the future. To learn more about our agency, please visit our website at www.drc.ohio.gov Are You Ready? We are thrilled to see that you are interested in beginning your career with the Ohio Department of Rehabilitation and Correction! Without a doubt, this will be the most rewarding and meaningful work you’ll ever find with a work family that is second to none! At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation ) Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position. The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting. Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. Requires extensive knowledge in working technical infrastructure operations and maintenance and receives general direction in current IT policies, procedures, and practices and makes recommendations Responsible for working with high level of detail and knowledge as the server and storage team SME for Hyland OnBase Administrator Responsible for working within cross functional team to support server and storage management to include provisioning, Microsoft Configuration Manager, Active Directory and group policy, DNS, PowerShell scripting, backup and restore Functions as the SME for OnBase administration and application and all scanning devices attached to systems, tier 1, 2, 3 OnBase support, and OnBase scanning Provides technical support and training of tier 1,2,3 technical staff Works with IT managers for solutions design Responsible for Hyland OnBase for DRC including all prisons and APA offices to support all DHCP scopes and IP addresses belonging to DRC Works with members of security team to ensure OnBase version is up to date and provides required security parameters to meet agency needs Maintains group shares and permissions on all file servers Works with team to recover lost data Agency contact for utilizing OIT shared IT services Coordinates server storage and procurement from OIT Responsible for translating DRC specific business requirements into IT resources Determines hardware and software requirements for new projects

Requirements

• 60 mos. combined work experience in any combination of the following\: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
• completion of associate core program in computer science or information systems; 42 mos. combined work experience in any combination of the following\: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
• completion of undergraduate core program in computer science or information systems; 36 mos. combined work experience in any combination of the following\: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
• equivalent of minimum class qualifications for employment noted above.
• Note\: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.
• extensive knowledge in working technical infrastructure operations and maintenance

Responsibilities

• Working technical infrastructure operations and maintenance and receives general direction in current IT policies, procedures, and practices and makes recommendations
• Working with high level of detail and knowledge as the server and storage team SME for Hyland OnBase Administrator
• Working within cross functional team to support server and storage management to include provisioning, Microsoft Configuration Manager, Active Directory and group policy, DNS, PowerShell scripting, backup and restore
• Functions as the SME for OnBase administration and application and all scanning devices attached to systems, tier 1, 2, 3 OnBase support, and OnBase scanning
• Provides technical support and training of tier 1,2,3 technical staff
• Works with IT managers for solutions design
• Responsible for Hyland OnBase for DRC including all prisons and APA offices to support all DHCP scopes and IP addresses belonging to DRC
• Works with members of security team to ensure OnBase version is up to date and provides required security parameters to meet agency needs
• Maintains group shares and permissions on all file servers
• Works with team to recover lost data
• Agency contact for utilizing OIT shared IT services
• Coordinates server storage and procurement from OIT
• Responsible for translating DRC specific business requirements into IT resources
• Determines hardware and software requirements for new projects

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees