Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities. About the role Responsible for leading the technical requirements, gathering, and design sessions with stakeholders as it relates to infrastructure service systems (cloud and/or on-premises). Translates service and product vision to the MSP team, disseminating knowledge, technical requirements, and design documentation. Identifies and evaluates project constraints and risks. Researches and monitors new technologies, frameworks, and tools that would improve process and optimize technological capabilities to meet business needs. Drives MSP to scopes, designs, and presents Proof of Concepts that have potential, analyzing for technical feasibility and implementation risks. Ensures solutions are in alignment to existing enterprise architecture framework and business standards. Serves as a technical resource for design implementations across teams. Creates solution designs based on conceptual design and stated business requirements. Identifies and evaluates new technologies for implementation. Participates in service design meetings and analyzes user needs to determine technical requirements. Ensures solutions align to business and IT strategies. Participates in defining roadmaps for one or more infrastructure technical services. Maintains service life cycle management which consists of change, operational readiness, and new and deprecating technical features.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees