As an Infrastructure Segment Relationship Manager, you are responsible for ensuring that the Infrastructure Support and Services delivered to your assigned business segment(s) meet their needs across Financial, Service Excellence, Audit, Control, and Innovation areas. You report to the AVP - Service Management and work closely with your designated business segment. In this role, you are expected to take proactive ownership of your responsibilities and drive meaningful results for your business partners. To succeed, you must maintain a high standard of service delivery and build strong partnerships across Business, Outsourcers, and Infrastructure Governance teams.