Infrastructure Operations Manager

TekSynap • Washington, DC

3d

About The Position

We are seeking an Infrastructure Operations Manager to join our team supporting the Transportation Team . T ekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at www.TekSynap.com . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.

Requirements

• Bachelor’s Degree in IT Systems or Engineering.
• Experience: 8–10 years in IT operations leadership.
• Clearance: Public Trust – Moderate Risk.

Nice To Haves

• AIOps experience preferred
• Certifications: ITIL v4 Foundation
• CompTIA Network+
• PMP preferred

Responsibilities

• Manages the overall infrastructure operations environment, including system uptime, maintenance windows, and disaster recovery support.
• Direct daily NOC/SOC operational activities.
• Ensure compliance with availability, incident, and change management processes.
• Coordinate with System, Network, and Storage Engineers for proactive remediation.
• Maintain configuration documentation and monitoring dashboards.

Benefits

• health
• dental
• vision
• 401K
• life insurance
• short-term and long-term disability plans
• vacation time
• holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees