Infrastructure Operations Engineer (Network, Voice, and Data)

Walmart

65d • $82,670 - $153,530

About The Position

The Infrastructure Operations Engineer plays a key role in delivering Voice, Data, and end user support services across Warner Bros Discovery’s diverse production environments—including core campuses, international offices, and temporary remote sites. This position involves close collaboration with the Senior Infrastructure Operations and Network Engineers and cross-functional engagement with Technology and Operations teams to ensure smooth, end-to-end service support—from initial requirements gathering through to implementation and sustained operational delivery.

Requirements

• 2+ years of relevant professional experience.
• Knowledge in data network concepts (wired and wireless), including troubleshooting and diagnostic testing.
• Knowledge of DNS, DHCP, IPAM, and remote access platforms.
• Working knowledge of end-user computing support and related services.
• Knowledge of copper and fiberoptic cabling and standards, including installation, termination and testing.
• Strong technical skills in cabling standards (BICSI, TIA), installation techniques, and troubleshooting.
• Experience with data center environments, including rack and stack, and cable management.

Nice To Haves

• Experience in administering firewall rulesets.
• Experience in a managed service environment, with a focus on operational reliability.
• Knowledge of storage and compute technologies, across both hardware and software platforms.
• Proven experience in technical infrastructure support, including hardware and software.
• Strong foundation in customer service, with a commitment to responsive and effective support.
• Excellent written and verbal communication skills, suitable for both technical and non-technical audiences.
• Experience in the media sector, ideally within film or television production.
• Exposure to project management practices is beneficial.
• Network automation and scripting for operational efficiency.

Responsibilities

• Lead the coordination and fulfilment of network, voice, and audio-visual service requests for productions, tenants, and staff, ensuring timely and efficient delivery.
• Oversee the maintenance and organisation of on-premise communications infrastructure, including comms closets, structured cabling, and data centre environments.
• Manage external vendors and service providers during project execution and service outages, including facilitating root cause analysis and resolution.
• Contribute to the accurate collation and maintenance of asset inventories, billing records, and service documentation.
• Undertake additional duties as required to support infrastructure and operations continuity.

Benefits

• Health insurance coverage
• Employee wellness program
• Life and disability insurance
• Retirement savings plan
• Paid holidays and sick time
• Vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees