Infrastructure Network Engineer

Vitamix • Olmsted Township, OH

7h • Hybrid

About The Position

Vitamix is unquestionably the premium brand of high-performance “blenders,” and known for its top-notch company culture and climate. It is an important component of what makes Vitamix unique and successful, and the reason why Vitamix is recognized as a Top Workplace, NorthCoast99 Winner, and Smart Culture Award recipient. Throughout its 100+ year history, Vitamix has encouraged and promoted healthy lifestyles for both its customers and employees. Employees enjoy multiple wellness programs and perks, a free Vitamix machine, and an onsite fitness center. Vitamix also offers a flexible work environment, great work culture, healthy living initiatives like fitness reimbursements, and opportunities for advancement. For consumers, Vitamix can be found domestically in places like William Sonoma, Sur la Table, Crate & Barrel, Target, Amazon, and at Vitamix.com, and is in over 130 countries around the world. Ultimately, Vitamix is the Global-leader in high-performance blending solutions for home and commercial use, is preferred by chefs and is found in many of top restaurants around the world. It is relied upon by culinary schools in the U.S. and has been used to train thousands of students and master chefs worldwide. If it is not a Vitamix, it’s just a blender. Vitamix is seeking an Infrastructure Network Engineer I who will be responsible for the day-to-day execution and support of network solutions that maintain business continuity and improve IT efficiency. Working under the guidance of senior engineers, they assist in deploying secure, scalable, and high-availability network infrastructure. This role is foundational to the team, focusing on the practical implementation, proactive monitoring, and rapid resolution of network issues while strictly adhering to established compliance and security standards.

Requirements

• 0-2 years related experience
• Bachelor’s degree in computer science, Information Systems, Engineering, or related field
• Knowledge of applicable data privacy practices and laws
• Mastery of the OSI and TCP/IP models, IPv4 addressing, subnetting (CIDR), and essential services including DNS (resolution troubleshooting) and DHCP (scopes/reservations)
• Understanding of VLANs (tagging, trunking, access ports), MAC/ARP tables, and the basics of static and dynamic routing protocols (OSPF/BGP awareness)
• Familiarity with CISCO Wireless Controllers and AP management, understanding of interference and basic site survey concepts (Ekahau experience is a plus)
• Hands-on ability to perform basic configuration, console access (Serial/USB), firmware upgrades, and backups for routers, switches, and firewalls
• Proficiency in ethernet (Cat5e6) and Fiber (single-mode/multi-mode) standards, including rack hygiene, patch panel management and accurate labeling
• General orientation with server environments, including virtualization, AD basics and cloud awareness (Azure/AWS)
• Functional knowledge of firewall concepts, NAT, VPN fundamentals, and awareness of common security threats
• Competency in Windows (NIC config, Event Viewer) and Linux/Unix (SSH basics, CLI-based network commands, and config file editing)
• Skilled use of common diagnostic tools such as Ping, Traceroute, Nslookup/Dig, Wireshark, and SNMP monitoring
• Ability to interpret and update logical and physical network diagrams and assist in asset lifecycle management
• Awareness and use of enterprise monitoring tools (e.g., SolarWinds, ThousandEyes, Aruba UXI) to identify performance trends
• Ability to clearly articulate technical status and play-by play details during active troubleshooting scenarios
• A strong desire to learn, an aptitude for receiving constructive feedback, and a commitment to following standard operating procedures
• Problem Solving - Skilled at quickly diagnosing issues, identifying root causes, and developing and implementing effective solutions.
• Communication - Ability to clearly articulate reasoning, explain decisions, and effectively convey complex ideas to different audiences.
• Relationship Building - Ability to establish, maintain, and cultivate positive relationships with individuals, teams, and external stakeholders to foster a collaborative environment
• Flexibility - Ability to adjust quickly to changing priorities, new information, and diverse situations, while remaining focused on achieving goals.
• Organizational Skills - Effectively manages time, prioritizes tasks, meets deadlines, and maintains systems for achieving goals.
• Attention to Detail - Consistently maintains high standards of quality and accuracy across different tasks and projects.
• Reliability/Dependability - Highly reliable, proactive self-starter; can be counted on to complete assignments on time
• Initiative - Proactive problem solver, takes calculated risks, and seeks opportunities for improvement.
• Ability to sit up to 8 hours per day, with walking and standing required frequently
• Visual acuity is required to perform activities such as: preparing and analyzing data, viewing a computer terminal, reading documents, reports, and emails
• Repetitive hand movements for tasks like typing or assembly
• On-call responsibilities to provide 24 X 7 X 365 support to ensure business continuity and system stability. This includes, but not limited to, incoming calls, pages, and/or emails regarding infrastructure incidents.
• After hours troubleshooting, maintenance and/or project work will be required periodically to support IT and the business.
• Local travel within Northeast Ohio to facilitate the resolution of issues, problems, and project work may be required.

Nice To Haves

• CompTIA Network+ or Cisco CCNA preferred

Responsibilities

• Execute network solutions and configurations independently for routine tasks or under the direct mentorship of senior engineers for complex projects.
• Install, rack, cable, and configure network devices (switches, routers, firewalls, and APs) and perform routine software updates and patches.
• Provide support for data center operations, assisting with the physical and virtual connectivity of servers and storage environments.
• Perform initial analysis and diagnosis of connectivity issues; execute approved corrective actions to resolve "break-fix" tickets efficiently.
• Maintain and monitor security solutions (such as VPNs and ACLs) to ensure the network environment remains compliant with internal policies and industry best practices.
• Act as a point of contact for vendor technicians and service providers to facilitate equipment repairs or circuit installations.
• Diligently document network changes, maintain accurate IP spreadsheets, and update knowledge base articles to ensure team-wide visibility.
• Proactively monitor network performance using specialized tools to identify potential bottlenecks or outages before they impact the business.

Benefits

• Employees enjoy multiple wellness programs and perks, a free Vitamix machine, and an onsite fitness center.
• Vitamix also offers a flexible work environment, great work culture, healthy living initiatives like fitness reimbursements, and opportunities for advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level