Infrastructure Manager

Stony Brook University•Southampton, NY

About The Position

At Stony Brook Southampton Hospital, the Infrastructure Manager is a valuable member of our team, who will provide Level 3 support for all aspects of the systems infrastructure including hardware firmware and hypervisor, all Windows and Linux Systems, Storage systems and share management, Data Center support, OS patching and troubleshooting of daily tickets. Qualified candidates will possess outstanding communication skills while adhering to our high standard of excellence. They will be a team player with the ability to work independently.

Requirements

Bachelor’s Degree AND three (3) years’ experience in Systems Administration (supporting VMWare/Hyper-V, Active Directory and Windows/Linux OS Support) OR in lieu of Degree, six (6) years related experience in medium/large enterprise (over 1,000 computers).
Experience with Cloud technology platforms.
Working knowledge of Citrix.
Working knowledge of Data Centers.
Working knowledge of Server Virtualization.
Working knowledge of multi-site Datacenters, networking concepts like DNS, Firewall, DHCP etc.
Possess outstanding communication skills while adhering to our high standard of excellence.
Work both collaboratively with team and customers while also being able to work independently.
Ability to write and/or edit scripts

Responsibilities

Migration assessment and planning for infrastructure centralization with partner hospitals.
Partner with application owners to facilitate the migration of application.
Management and troubleshooting of Windows and Linux physical/virtual server.
Management of Netscalers and load balancers.
Azure Arc management including Infrastructure as Code deployments.
Asset Management for all Stony Brook Medicine supported servers.
Work with other engineers to upgrade the current environments to vendor supported versions (ie. Windows 2012 to 2025, RHEL 7 to 9, VMware 6.7 to 8.x).
Assist with implementing system enhancements that will improve the performance and reliability of the system, including installing, upgrading/patching, monitoring, problem resolution, and configuration management.
Assist with backup and recovery services; manage file systems and disk space.
Assist in the management of the Citrix XenApp environment. This includes troubleshooting connectivity issues and provisioning new servers.
Assist in the day-to-day management of the Data Center including server racking, new rack installs.
Assist with testing new releases of products to ensure compatibility and minimize user impact.
Assist with development and documentation of technical processes and procedures as needed.
Develop comprehensive recovery documentation for systems infrastructure.
Maintain a highly secure system through proper configuration and system access monitoring.
Provide timely response and follow-up for day-to-day Help Desk tickets and support issues.