Infrastructure Lifecycle Architect - ERP

Cloudflare•San Francisco, CA

About The Position

About Cloudflare: Cloudflare is on a mission to help build a better Internet. Today, Cloudflare’s network is one of the largest in the world, powering billions of internet requests for millions of websites. As we continue to innovate and expand, Cloudflare is heavily investing in upleveling our tools and processes as part of a focused effort to drive our growth to $5B and beyond. A key strategy in achieving this scalable growth is the introduction of a new ERP system, designed with tighter data quality and standardization at its core. This system will be surrounded by integrated processes and solutions that enable increasing levels of automation, streamlining our operations and enhancing efficiency. Job Summary: We are seeking an experienced ERP Infrastructure Lifecycle Architect to lead the redesign of our existing infrastructure lifecycle in conjunction with a new ERP implementation. The initial goal is to ensure high-quality data inputs and updates into the ERP system. This role will also be responsible for driving process area improvements, leveraging the new ERP capabilities and integrating with new processes and tooling in adjacent areas.

Requirements

Extensive experience with ERP implementations and infrastructure / asset lifecycle management.
Strong understanding of data quality principles and best practices.
Proven ability to drive process improvements and implement new processes.
Experience with integrating ERP systems with other tools and applications.
Excellent analytical and problem-solving skills.
Strong communication and collaboration skills.
Familiarity with Oracle ERP (especially its asset management data model and processes).

Nice To Haves

Certifications in relevant areas (e.g., ITIL, project management).
Experience with adjacent data center Asset Lifecycle solutions: DCIM, PLM, PIM, CMDB

Responsibilities

Lead the analysis, design, and implementation of the ERP infrastructure lifecycle to support the new ERP system.
Develop and implement data quality standards and procedures for ERP Infrastructure Lifecycle data inputs and updates.
Collaborate with cross-functional teams to understand data flows and ensure data integrity with the ERP system.
Identify and address bottlenecks and inefficiencies in the existing infrastructure lifecycle.
Drive process improvements across various business areas, leveraging the capabilities of the new ERP system.
Integrate new ERP processes with existing and new tools in adjacent process areas.
Document and maintain the ERP infrastructure lifecycle and associated processes.
Provide guidance and support to team members and stakeholders on ERP infrastructure lifecycle and processes.
Monitor and report on the performance and effectiveness of the ERP infrastructure lifecycle.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.
Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!
The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave