Infrastructure Integration & Client Success Manager
About The Position
The Infrastructure Integration & Client Success Manager is responsible for facilitating the startup, commissioning, integration, training, and client handoff of commercial fleet fueling and critical infrastructure fueling systems. This role ensures a smooth transition from project installation to client operations, covering the final connections, system testing, environmental monitoring systems, and fleet fueling management platforms. The Infrastructure Integration & Client Success Manager acts as the bridge between the installation team and the client, ensuring technical readiness, operational training, clear documentation, and effective project management.
Requirements
- High School Diploma or GED, required
- 5+ years of experience in electrical, fueling, or related infrastructure systems.
- Familiarity with commissioning and startup processes.
- Strong technical troubleshooting and project management background.
- Demonstrated proficiency in scheduling, documentation, and use of project management platforms.
- Professional presentation skills; able to interact with clients, contractors, and internal leadership.
- Ability to travel regionally as required (up to 70%).
- Eligible to work in the US without sponsorship.
- Must be able to meet company’s employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company
- Ability to repetitively lift, carry, push and pull up to 50 pounds, frequent bending, stooping, standing 8-10 hours per day.
Nice To Haves
- Experience with commercial fueling infrastructure or petroleum equipment.
- Knowledge of environmental compliance systems and regulatory requirements.
- Previous client-facing experience in a technical coordinator or commissioning role.
- Certifications in electrical, controls, project management, or commissioning a plus.
Responsibilities
- Oversee the final startup and commissioning of fueling system infrastructure, including electrical connections, monitoring equipment, and fuel management systems.
- Conduct system integration testing to verify performance, compliance, and safety.
- Coordinate with installation crews, project managers, and vendors to resolve last-mile technical issues.
- Lead client handoff and training sessions—covering system operation, reporting, safety, and maintenance.
- Provide concise, clear explanations of technical systems to non-technical audiences.
- Plan and manage schedules, track timelines, and coordinate resources to ensure on-time project delivery.
- Utilize Procore for documentation, including RFIs, RFQs, daily logs, submittal reviews, commitments, and change events.
- Support budget tracking, cost controls, and forecasting for assigned projects.
- Identify, document, and process change events in coordination with the project management team.
- Ensure proper closeout, warranty, and compliance documentation for all completed projects.
- Travel regionally to multiple job sites (estimated 50–70%).
- Ensure systems meet requirements for critical infrastructure operations and compliance standards.
Benefits
- Competitive pay
- 401(k) with company match
- Paid time off
- Paid holidays
- Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability
- Life insurance-company provided
- Bonus program eligibility
- Paid training for field personnel
- Uniforms provided for field personnel
- Relocation Assistance will be considered for qualified candidates
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
