Infrastructure Engineer

CDO TECHNOLOGIES • Mcconnell Air Force Base, KS

253d

About The Position

Members of this Service Area provide technical expertise to manage enterprise infrastructure technologies. Answer phone calls to troubleshoot, configure, document, coordinate with customers, and create and resolve ITIL incidents following established guidelines and directives. Manage ITIL incidents assigned to Infrastructure Service Area and include, but is not limited to, incidents relating to OSI Layer 2 and Layer 3 switching, 802.1q VLAN, Shortest Path Bridging (802.1AQ), 802.1x switch port authentication/Cisco ISE, router and switching operating system/firmware, Cisco VPN, related DNS and DHCP, dynamic routing protocols (BGP, OSPF), physical and virtual networks, QoS, Cisco Nexus Data Center technology, MPLS networks and DISA STIG implementation. The contractor shall support Infrastructure on first shift. ANG NOS Infrastructure manages the following: Cisco routers and switches on 2 networks, VPN appliances, Cisco Nexus devices on 2 networks, Responsible for enterprise routing, managing routing and switching at multiple data centers.

Requirements

• Must have a minimum of Cisco CCNP with three (3) years of related professional IT experience.
• Ability to install, configure, and troubleshoot OSI Layer 2 and Layer 3 switching features.
• Ability to install, configure, and troubleshoot router and switch operating system/firmware upgrades.
• Ability to troubleshoot DNS and DHCP.
• Ability to configure network addressing (Sub-Netting, Interface Protocols).
• Ability to configure and troubleshoot physical and virtual networks.
• Ability to configure and troubleshoot Quality of Service (QoS).
• Ability to configure and troubleshoot Cisco Nexus Data Center technology.
• Must hold a Cisco Certified Network Professional (CCNP) certification or be able to obtain one within 90 days.
• SECRET Security Clearance (FINAL) Required.

Nice To Haves

• Ability to configure and troubleshoot dynamic routing protocols (BGP, OSPF).
• Ability to apply and interpret DISA STIGs.
• Ability to configure and troubleshoot 802.1x switch port authentication via Forescout and Cisco ISE.

Responsibilities

• Provide technical expertise to manage enterprise infrastructure technologies.
• Answer phone calls to troubleshoot, configure, document, and coordinate with customers.
• Create and resolve ITIL incidents following established guidelines and directives.
• Manage ITIL incidents assigned to Infrastructure Service Area.
• Troubleshoot and configure OSI Layer 2 and Layer 3 switching, 802.1q VLAN, and Shortest Path Bridging (802.1AQ).
• Install, configure, and troubleshoot router and switch operating system/firmware upgrades.
• Troubleshoot DNS and DHCP.
• Configure network addressing (Sub-Netting, Interface Protocols).
• Configure and troubleshoot physical and virtual networks, leveraging IP networking technology.
• Configure and troubleshoot Quality of Service (QoS).
• Configure and troubleshoot Cisco Nexus Data Center technology.
• Create and maintain detailed Visio drawings.
• Monitor and maintain Cisco routers and switches and provide reports.
• Configure and troubleshoot Cisco Virtual Private Network (VPN) hardware.
• Troubleshoot and maintain MPLS networks.

Benefits

• Two medical plan options along with a LiveHealth program.
• Dental and vision insurance.
• Flexible Spending Account for medical or childcare.
• 401(k) plan enrollment.
• Company paid short and long-term disability and life insurance.
• Tuition reimbursement and professional development.
• Certification reimbursements.
• Generous leave program including paid holidays, vacation, and sick leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computer and Electronic Product Manufacturing
• Number of Employees: 101-250 employees