Serving homeowners since 1989, Improveit! Home Remodeling is a leading replacement contracting company headquartered in Columbus, Ohio. Our markets include Columbus, Dayton, Cincinnati, Louisville, Lexington, Southern Indiana and Nashville. We specialize in replacement windows, bathroom remodeling, and kitchen transformations. Recognized with BBB accreditation and 24-time Consumers’ Choice Awards, we’ve successfully completed over 60,000 projects with nearly one in four being from repeat customers. Our Culture: Our culture thrives on winning and continuous improvement. We’re in search of leaders who are passionate about developing leaders. At Improveit, “Improveit” isn’t just a name; it’s an attitude that guides everything we do for our staff, customers, and communities. What We Value: Curiosity, passion, continuous improvement, and the relentless pursuit of excellence are our core values. If you’re looking to work for an organization driven to be the best and understand that achieving leadership status requires a stellar mix of people, processes, and technology, then this could be your home. If helping our organization excel in Customer Service Excellence and taking an incredible company to greater heights excites you, we invite you to apply today. The Infrastructure Engineer will design, implement, and maintain on-premises and cloud infrastructure while providing hands-on leadership for servers, networking, cloud platforms, security, and end-user devices (desktops, laptops, and tablets). This role supports mission-critical applications (Salesforce, NetSuite, ADP, and Five9) and serves as an escalation point for desktop/tablet issues during both business hours and on-call rotations. We are looking for a seasoned infrastructure expert who thrives in a fast-paced environment, loves solving complex problems, and is passionate about building resilient systems that directly enable business growth — especially systems that keep our call center running 24/7 with zero dropped calls or downtime.