Infrastructure Engineer

American Electric Power • Columbus, OH

3d • Onsite

About The Position

Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Plan, research, evaluate, design, and engineer the enterprise's technology infrastructure. Provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produce technical documentation, support and configuration. Manage, plan, and maintain technical platforms including upgrading systems. Monitor system performance and install and configure hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices.
What you’ll do: This position is for an infrastructure engineer in the Collaboration Services group. Primary responsibilities are as follows: Design, engineering and support of MS Teams Video Conferencing Systems 3rd level engineering & support of MS Teams, Video Conferencing technologies and other M365 services Engaging business partners on requirements, design reviews and best practices Working with vendors to implement MS Teams Video Conferencing Solutions What we’re looking for: Education: Bachelor's degree in computer science, engineering, or related technical field is required. Experience: 2 years of relevant work experience is required. An equivalent combination of education and experience may be considered. Other preferences: Adhere to policies, procedures, standards, codes and regulations relevant to assignments. Continue building knowledge of infrastructure, environment, components, and facilities to enable more efficient and comprehensive responses to projects and problems. At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! American Electric Power (On-Site) #LI-Onsite #AEPCareers

Requirements

• Bachelor's degree in computer science, engineering, or related technical field is required.
• 2 years of relevant work experience is required.
• An equivalent combination of education and experience may be considered.
• Adhere to policies, procedures, standards, codes and regulations relevant to assignments.
• Continue building knowledge of infrastructure, environment, components, and facilities to enable more efficient and comprehensive responses to projects and problems.

Responsibilities

• Design, engineering and support of MS Teams Video Conferencing Systems
• 3rd level engineering & support of MS Teams, Video Conferencing technologies and other M365 services
• Engaging business partners on requirements, design reviews and best practices
• Working with vendors to implement MS Teams Video Conferencing Solutions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level