Infrastructure Engineer

TenstreetTulsa, OK
3dHybrid

About The Position

Infrastructure Engineer Summary: Tenstreet is a fast-growing, market-dominating SaaS-based solutions provider to the trucking industry. Tenstreet's platform is hosted between its own hardware within a colocation facility and multiple cloud providers. Tenstreet's Infrastructure team handles everything necessary to manage a highly scalable and secure environment, including specifying, purchasing, implementing, administering, securing, and monitoring hardware, software, and third-party services. This position is a hybrid role. Our infrastructure engineering team has broad expertise in on-prem and cloud architecture, performance, security, system administration, network administration and analysis, database administration, automation, incident response, troubleshooting, access control, and audit. A perfect fit for this Infrastructure Engineer position isn't a person who already has deep experience with every specific tool and technology we use in our environment (some of which are mentioned below). Rather, our perfect fit is a person who has a demonstrated ability to learn, implement, and manage technologies that may be new to the person. Further, this is a person who makes sound decisions and gets stuff done. The Infrastructure Engineer works within an established framework of standards and procedures but operates with tremendous autonomy and responsibility.

Requirements

  • Have demonstrated the ability to learn new technologies that may or may not be related to what you already know.
  • Make sound decisions and work well both autonomously and with a team.
  • Have at least 3-5 years' experience in Linux systems administration, especially coming from a DevOps-oriented background.
  • Have experience with an assortment of common applications and protocols, such as Apache, MySQL, NFS, Squid, Redis, Docker, DHCP, SSH, DNS, LDAP, SMTP, etc.
  • Have some software development and scripting experience, preferably using common interpreted languages (PHP, Perl, Python, Ruby, etc.)
  • Have a knack for problem solving, asking the right questions and gathering the right data to take appropriate action.
  • Have experience with configuration management and automation tools (Ansible preferred).
  • Have a thorough understanding of networking concepts (OSI model, NAT, VLANs, packet filtering, application proxies, etc.)
  • Are comfortable working alone when necessary, hunting down answers, thinking critically and solving problems.
  • Play well with others and have learned to collaborate, disagree, compromise, and build new things with a team.
  • Can juggle multiple projects with competing priorities in a fast-paced environment.
  • Can communicate well and can walk others through complex processes and problems easily and naturally. This includes both written and verbal communications.
  • Jump at the chance to deploy automated solutions to eliminate toil.

Responsibilities

  • On premises and cloud server and service administration, including the designing, building, monitoring, and securing of various Linux virtual servers and containers.
  • Managing our NetApp storage tier and other file servers.
  • Using tools such as Ansible Automation Platform to automate routine activities (server building and provisioning, administration activities, configuration management, etc.)
  • Working with our development and product teams to ensure the infrastructure scales and meets the needs of the business
  • Using monitoring and analysis tools such as Datadog and Wazuh IDS to collect and analyze system performance metrics for capacity planning, proactive response, and troubleshooting.
  • The application and oversight of information security controls across various operating environments.
  • Understanding and assisting in the management of our network infrastructure, including firewalls, switches, and third-party services such as Cloudflare for WAF/DDOS.
  • Building and supporting resilient and scalable systems that achieve high availability.
  • Managing environmental and architectural changes with a mind to maximize the pace of implementation without compromising security or functionality.
  • Identifying technological and procedural impediments to Tenstreet, devising solutions to improve the company's effectiveness.
  • Coherently communicating technical topics and concerns to a diverse assortment of internal and external audiences.
  • Administration of a variety of applications and services for both internal and external users.
  • Balancing the need to "keep things running" with allocating time to system enhancements and new strategic initiatives.
  • Mentoring or training other team members and colleagues from other roles.
  • Participating in on-call rotations.
  • Troubleshooting and resolving production issues (hardware/software/applications).

Benefits

  • A great compensation plan
  • A positive and generative work environment enabling you to develop your skills, collaborate with other professionals and invest in others.
  • A work community that strives to take great care of you through great benefits like health insurance, dental, vision, 401k, PTO and others.
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