Infrastructure Engineer (On Site)

QUESTEQ INC•Greensburg, PA

4d•$65,000 - $72,000•Onsite

About The Position

The Infrastructure Engineer (On-Site) will join the talented team at the Greensburg Salem School District. You will be responsible for planning, implementing and maintaining the school's technology infrastructure with emphasis on supporting data center systems and enterprise network connectivity.

Requirements

A minimum of three years of successful experience with the design, specification, installation and support of local and wide area computer networks.
Excellent prioritization and project management skills
Microsoft Active Directory & Group Policy experience
Microsoft SCCM experience preferred
Microsoft Cloud Technologies including Azure and EMS are desirable
Experience with IP routing and bandwidth management
Wireless network experience
Microsoft Windows 7 and above experience
Endpoint deployment experience
Sharepoint Experience highly desirable
Good written and verbal communication skills
Excellent customer service skills
Proven technical expertise in desktop, network, server and peripheral device maintenance, installation and management
Proven technical experience in Hardware and Software rollouts
Willingness to learn and take direction
Bachelors or Associates degree in technology related field (Highly desirable) or equivalent experience
Industry certifications (CNE/MCSE/Network+/ITIL 3.0) highly desirable
Must be able to pass Child Abuse History, Criminal, and Fingerprinting Clearances

Responsibilities

Provides network infrastructure support for a school district environment comprised of multiple locations.
Establishes and maintains all server equipment and associated operating systems, including all physical and virtual iterations of such equipment.
Ensures server availability is maintained at proper service levels through proactive monitoring, measurement, planning, and change management.
Establishes redundancy methods and failover procedures for the virtualized environment.
Establishes and conducts backup procedures for all server instances and core data repositories/databases.
Administers all active directory and domain level contexts for computers, groups, and users.
Configures and supports the hardware and operating platforms that underlay the following services: Student Information System (SIS), Gradebook, Parent Portal, Learning Management System, Library Operations, Financial Operations, Email & Collaboration, Instructional Application Databases, Online Assessment Services, etc.
Collaborates with the Questeq Network Operations Center to maintain hardware and software for the districts core and edge networking components (switches, routers, firewalls, fiber wan links, broadband Internet, wireless access points, wireless controllers, cable plant, storage area network appliances, networked security appliances, etc.)
Installs, configures, monitors, and maintains network protocols, and addressing.
Maintains Internet connectivity and provisions access to publicly accessible services.
Maintains local connectivity, and sustains functional access to hosted client-server applications and other privately accessible services.
Responsible for troubleshooting all 3rd Tier escalation of infrastructure support issues and coordinating with the Questeq Network Operations Center or 4th Tier vendors for any compulsory assistance.
Responsible for daily management of assigned help desk ticket queues with adherence to established thresholds for response.