Infrastructure Engineer

CampusWorks, Inc. • Fresno, CA

28d • $120,000 - $135,000

About The Position

CampusWorks is seeking an Infrastructure Engineer to deliver secure, reliable, and scalable technology solutions for higher education client institutions. The Infrastructure Engineer supports the design, maintenance, and optimization of network, server, and desktop environments—providing essential hands-on technical expertise and strong collaboration skills. This position offers exposure to a wide range of technologies, including server OS management, virtualization, scripting, and classroom technology systems, while operating in a supportive, growth-oriented environment.

Requirements

• Hands-on experience administering Windows and Linux server environments
• Expertise with virtual machines (VMware, Hyper-V) and scripting (PowerShell, Bash, or Python)
• Strong proficiency in Windows and macOS desktop configuration, deployment, and support
• Working knowledge of networking, AV systems, and classroom technology
• Experience with Active Directory Services and Azure User Management, including AD administration, group policy, RBAC, OUs, and security groups
• Experience supporting Microsoft 365 and Exchange environments
• Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical stakeholders
• Proven ability to lead and develop team members, fostering a culture of collaboration and continuous improvement
• Strong organizational and leadership skills to manage priorities, resources, and administrative functions effectively
• Demonstrated ability to collaborate effectively across departments to align infrastructure solutions with business objectives
• Commitment to continuous learning and staying current with emerging technologies
• Associate’s degree in a related field or equivalent professional experience
• Minimum 3 years of experience in a technical IT role, including team leadership or supervisory experience

Nice To Haves

• Bachelor’s degree in a related field
• Experience within a managed services environment
• Experience working in higher education
• Experience supporting AV and classroom technologies
• Relevant certifications such as Microsoft 365, VMware VCP, Azure Fundamentals, Veeam VMCE or equivalent experience with multi-vendor environments

Responsibilities

• Administer and maintain mission-critical Windows and Linux servers in virtualized (VMware, Hyper-V) and cloud (Azure, AWS) environments
• Develop and maintain scripts (PowerShell, Bash, or Python) to automate tasks, improve system performance, and streamline operational workflows
• Configure, deploy, and support Windows and macOS desktop systems, ensuring optimal performance and consistent user experiences
• Troubleshoot endpoint, connectivity, and authentication issues by analyzing logs, configuration data, and network traffic
• Collaborate with network engineers to monitor and maintain connectivity, resolving LAN/WAN/Wi-Fi issues as they arise
• Support AV systems and classroom technology, ensuring seamless integration of instructional and collaboration tools for campus environments
• Participate in user access and permissions management, maintaining secure, compliant data access for managed services clients
• Monitor systems using tools such as ConnectWise, SolarWinds, or similar platforms; identify issues and escalate complex problems to senior team members when necessary
• Follow security best practices in all system and network configurations, applying updates and patches in compliance with FERPA, GLBA, and institutional standards
• Assist with periodic security audits, documenting findings and corrective actions to maintain compliance
• Maintain detailed and accurate infrastructure documentation, including system configurations, troubleshooting procedures, and setup processes
• Provide day-to-day leadership, coaching, and performance management for the Network Administrator and two Desktop Technicians, fostering collaboration and accountability across the team
• Ensure consistent service delivery, prioritization of tasks, and professional development for team members
• Support administrative and operational tasks such as inventory management, vendor coordination, and IT reporting
• Demonstrate strong soft skills, including communication, teamwork, organization, and adaptability in a client-focused environment
• Occasional travel to client sites, as needed

Benefits

• This job is also eligible to participate in CampusWorks’ annual profit-sharing program, which reflects CampusWorks’ pay for performance philosophy.
• The job is also eligible to participate in CampusWorks’ generous benefit offerings, which include medical, dental and vision coverage, 401k retirement plan, and other health and wellness plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees