HomeSource is a dynamic and rapidly growing company. With 12 years of growth and innovation, the HomeSource team has maintained a singular vision: to make life simpler for retailers and manufacturers by aggregating large amounts of data into one single, usable system. Today, that vision is blending with new cloud technology in ways that would have seemed impossible even a decade ago. It is now possible to bring together millions of pieces of information – including item numbers, product specs, training videos, and more – into an app that can be used and updated in real-time. The result isn’t just useful, it’s groundbreaking. Although we work with cloud-based apps and systems, we have never forgotten that we are in the business of solving problems. That means we’ll keep working hard to find new ways to help our customers benefit from accurate content and streamlined processes. We are seeking a Mid or Senior Support Engineer to join our team in a critical platform operations role. This position requires a balance of hands-on break/fix responsibilities (60%) and strategic project-based work (40%). The ideal candidate is highly inquisitive, driven by curiosity, and consistently asks “why”—challenging assumptions to improve processes, enhance system resiliency, and drive innovation through AI-powered solutions. This role is hybrid with on-call support one week per month and no travel requirements.