At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Infrastructure Engineer Sr. within PNC's Technology organization, you can be based in Pittsburgh PA, Strongsville OH, Birmingham AL or Dallas TX. This position is primarily based in a location within PNC's footprint. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. PNC is seeking a Senior Infrastructure Engineer as a key member of a newly formed ‘Digital Employee Experience’ team. This group will be focused on improving the end user experience by proactively identifying and solving problems (big and small) to the benefit of PNC’s end users. Using the 1E Platform (formerly Tachyon, now TeamViewer) this position is focused on automation and proactive insights as the key to incident reduction and elimination. Using a broad range of technical &/or development skills the ideal candidate will work across the organization to identify opportunities to enhance end user productivity, avoid / prevent incidents and increase the effectiveness of our support organization. Ancillary skills around data presentation & analysis (e.g. PowerBI, Tableau, etc.) are also desired but not required. All candidates should demonstrate a wide range of end user technology experience in an environment where scale matters. Experience with the 1E Platform is preferred but experience with similar platforms like NextThink, Systrack, etc. will also be considered. Candidates with a background in application development and automation will also be considered if they can demonstrate the needed skills re: end-user technology.