Infrastructure Engineer Lead

AlpineCare • Troy, MI

4h

About The Position

Alpine Care Home Health is dedicated to providing expert, compassionate care in the home setting. Our team of skilled clinicians help individuals remain safe and independent in their homes, with personalized care that respects the individuals’ goals, values, and overall well-being. Our team brings deep expertise in physical therapy, occupational therapy, speech therapy, wound care, and complex care management, and more. We offer customized tools and hands-on support to improve mobility, accelerate recovery, and encourage lasting self-reliance. We take pride in offering personalized, evidence-based care. We work closely with primary care providers, families, and specialists to create care plans that are proactive, holistic, and aligned with each patient’s priorities. Through access to a full range of physical and mental health services, we aim to support patient independence and long-term stability.
We’re building a purpose-driven team passionate about making a difference. If you’re excited to shape the future of home-based care, here’s what the role involves.
Infrastructure Engineer Lead
We are seeking an experienced Infrastructure Engineer with deep expertise in the Microsoft 365 ecosystem. This individual will serve as a subject matter expert across Microsoft Office tools, identity management, and endpoint administration, while partnering closely with HR and business leadership to support onboarding, escalations, and overall technology operations.

Requirements

• Minimum 5+ years of experience in IT infrastructure, systems engineering, or Microsoft 365 administration
• Solid understanding of networking, including telephony (phone and fax), switching, firewalls
• Advanced expertise in Microsoft 365 suite, including Outlook, OneDrive, Teams, Exchange
• Strong experience with Microsoft Entra ID (Azure AD) and Intune device management
• Proven experience supporting employee onboarding/offboarding workflows
• Experience working cross-functionally with HR and business leadership
• Strong troubleshooting, documentation, and communication skills
• Ability to manage multiple priorities and escalations in a dynamic environment
• Demonstrates initiative to solve problems and take ownership in a small but distributed team environment

Nice To Haves

• Proficiency in Microsoft Power Automate a plus

Responsibilities

• Administer Microsoft 365 tenant services (e.g. Exchange Online, Teams, OneDrive, and Outlook)
• Manage user identity lifecycle, group membership, and access permissions within Entra ID
• Configure, deploy, and maintain endpoint management policies through Intune
• Enforce conditional access and compliance policies to protect enterprise resources
• Assist with implementation of new Microsoft 365 features or infrastructure upgrades
• Manage vendor relationships for product information, maintenance, billing, contract issues, and the timely resolution of escalated issues
• Serve as escalation support for infrastructure-related incidents and service disruptions
• Being available when needed for after-hours/weekend maintenance, support and projects
• Maintain technical documentation related to infrastructure standards and processes
• Support audit readiness through access reviews and reporting
• Evaluate system performance and recommend enhancements for improved scalability and security
• Create, publish and maintain current and accurate documentation and diagrams
• Provide proper disaster recovery tools and verify that the environment is recoverable
• Stay up-to-date with technological trends, and research those that can be useful to the business

Benefits

• Competitive salary and multiple health benefit options
• Career growth and development
• Mentorship and continued learning opportunities
• Engaging and mission driven workplace
• 401(k) matching
• Mileage reimbursement (if eligible)
• Every person on our team helps shape the future of Alpine Care Home Health. If you're excited by meaningful work and shared impact, we’d love to hear from you.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed