Infrastructure Engineer - Intermediate Level

USAA

1d • Hybrid

About The Position

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The candidate selected for this position will be on the Mainframe Security Team, which manages the Host Network Connectivity for application areas across the association. The Mainframe Security Team is one of several teams on the Host and Batch Services Team where availability, reliability, and resilience are a priority. As part of this team, the candidate selected will learn how to manage certificates, ensure secure encryption, monitor traffic across the host network, support incident management, resolve vulnerabilities, and resolve customer requests related to network connectivity or security on the mainframe. Must be available to work an on-call rotation a minimum of once per month during evenings and weekends. Within defined guidelines and framework, responsible for creating, modifying, maintaining and supporting infrastructure and individual system components that enable business functions and IT Services. Balance availability, security, efficiency, and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position.

Requirements

• Bachelor’s Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT).
• 2 years of infrastructure experience specific to a discipline/technology or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management.
• 1 year of experience in creating, modifying, and maintaining infrastructure and individual system components.
• Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends.
• Basic understanding of cloud technologies and tools.

Nice To Haves

• Must be available to work an on-call rotation (evenings and weekends)
• Experience with JCL, ISPF navigation, file transfer options, and MFA (VMA)
• Familiar with subnetting and general network concepts like how a firewall operates, how protocols like TCP/UDP differ and the uses for either
• Rexx knowledge is a plus

Responsibilities

• Under direct supervision, design scalable IT system infrastructure, implements system changes with some independence; may automate service delivery, maintenance tasks, and builds the ecosystem for solutions including individual infrastructure components.
• Resolves simple technology production issues with some assistance through troubleshooting systems. Identifies issues for escalation. Analyzes outages in order to identify opportunities for solutions.
• Participates in product selection and testing.
• Understands engineering best practices, concepts, and patterns Intake customer requirements and aligns requirements to standardized product offerings
• Interacts with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions. – and would need to be differentiated across levels
• Develop software defined infrastructure in code in CI/CD Pipelines
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

• At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees