Infrastructure Engineer II

Odw Logistics-posted 10 months ago
Full-time • Mid Level
Columbus, OH
Professional, Scientific, and Technical Services
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ODW Logistics is a people-focused and customer-driven third-party logistics (3PL) provider striving for collective growth and reaching our highest potential. Pillared on our four values of respect, trust, team and opportunity, our people rise to the challenge to make an impact. We are dedicated to helping our teammates experience fulfillment through their individual strengths and innovative ideas. How will you experience fulfillment?

  • Implement technologies and platforms to support corporate network, server, application and voice infrastructure
  • Assist with ensuring high availability of infrastructure systems that support internal employee functions and external customer contact
  • Cooperate with IT leadership, executive team members, decision makers and stakeholders to define business requirements and systems goals
  • Deploy new applications and enhancements to existing applications, software and operating systems
  • Perform cost-benefit and ROI analyses for proposed systems to aid management in decision-making
  • Interact with vendors, outsourcers and contractors to secure system-related products and services
  • Conduct server and security audits, system backup procedures, company disaster recoveries and other strategies
  • Maintain documentation relevant to system configuration, standard processes and service records
  • Complete in-depth tests and end-user reviews for modified and new systems
  • Monitor/test system performance and assist with training to end users for all systems
  • All other duties as assigned
  • Bachelor's degree in computer science/software engineering or equivalent education/work experience preferred
  • 5+ years of relevant experience (with bulk being infrastructure related) strongly preferred
  • Previous experience troubleshooting hardware and software preferred
  • Proven experience with systems planning, implementation, security principles and general software management best practices preferred
  • Previous technical knowledge of standard networking concepts (Meraki, Cisco, VOIP, etc.), core software applications (VMWare, Windows Server, Linux, SQL, Exchange, Solarwinds or similar monitoring software) and standard ITIL processes preferred
  • Good verbal and written communication skills (internally and externally)
  • Adaptability and problem-solving skills
  • Strong attention to detail
  • Customer-centric mindset
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