Infrastructure Engineer II

USAA • Plano, TX

13d • Remote

About The Position

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Employer: United Services Automobile Association Tasks: Identifies and manages existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies and procedures for business activities. Starts designing scalable infrastructure, implements system change with some independence, starts to automate service delivery and maintenance tasks, and builds monitoring and tooling at the component scope. Resolves simple production issues with some assistance through troubleshooting systems independently. Analyzes outages in order to identify opportunities. Experiments with new patterns and technologies with some guidance. Understands engineering best practices, concepts, and patterns. Understands the key drivers for the customer and occasionally identifies solutions and ideas for the customer. Helps team evaluate potential solutions. May telecommute.

Requirements

• Will accept a Bachelor’s degree in Computer Science, Computer Engineering or related field and 2 years of experience in the job offered or in a related occupation.
• Position requires: Requirements gathering and framework design
• Developing terraform scripts for process automation
• Handling incidents and backlogs through ServiceNow
• Experience working on Virtual Machines (VMs), appliances and physical server (bare metal) migration from one physical data center to another
• Resizing VM's and making changes to existing architecture
• Experience with VMaaS for automation failures with Terraform configuration changes
• Troubleshooting resource utilization (CPU, RAM, and Network bandwidth)
• GitLab Cloud Watch, Datadog, and Splunk

Responsibilities

• Identifies and manages existing and emerging risks that stem from business activities and the job role.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
• Follows written risk and compliance policies and procedures for business activities.
• Starts designing scalable infrastructure, implements system change with some independence, starts to automate service delivery and maintenance tasks, and builds monitoring and tooling at the component scope.
• Resolves simple production issues with some assistance through troubleshooting systems independently.
• Analyzes outages in order to identify opportunities.
• Experiments with new patterns and technologies with some guidance.
• Understands engineering best practices, concepts, and patterns.
• Understands the key drivers for the customer and occasionally identifies solutions and ideas for the customer.
• Helps team evaluate potential solutions.

Benefits

• At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
• Additionally, our career path planning and continuing education assists employees with their professional goals.
• For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees