Infrastructure Engineer II

American Express • New York, NY

121d • $89,250 - $150,250

About The Position

As a Slack Infrastructure Engineer, you will be responsible for managing and maintaining the infrastructure of our Slack environment. This includes understanding the software, architecture, authentication mechanisms, add-ons, and integrations. Great leadership skills are essential, as well as the ability to understand and learn new technologies quickly. Experience with SAAS vendors, particularly Slack, is important. You should know what questions to ask to get answers, when to push a vendor or escalate an issue, and when to challenge information to ensure understanding.

Requirements

• Great leadership skills.
• Ability to understand and learn new technologies quickly.
• Good SAAS vendor experience, particularly with Slack.
• Ability to ask the right questions and get answers.
• Ability to push a vendor or escalate issues when necessary.
• Ability to challenge information to ensure understanding.

Responsibilities

• Manage and maintain Slack's infrastructure, ensuring high availability and reliability.
• Understand Slack's software and architecture to optimize performance and scalability.
• Implement and manage authentication mechanisms and security features within the Slack environment.
• Oversee the integration of add-ons and plugins to enhance Slack's functionality.
• Ensure seamless integration of Slack with other systems and applications.
• Troubleshoot and resolve infrastructure-related issues as they arise.
• Collaborate with cross-functional teams to support various business units and their Slack usage.

Benefits

• Competitive base salaries.
• Bonus incentives.
• 6% Company Match on retirement savings plan.
• Free financial coaching and financial well-being support.
• Comprehensive medical, dental, vision, life insurance, and disability benefits.
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy.
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
• Free and confidential counseling support through our Healthy Minds program.
• Career development and training opportunities.

What This Job Offers

• Job Type: Full-time
• Industry: Credit Intermediation and Related Activities