Infrastructure Engineer - Cloud Platforms

JPMorgan Chase • Plano, TX

69d

About The Position

As a member of our Infrastructure Engineering team, your endless curiosity about technology will help you propel innovation and your career. You will leverage your expertise in software, applications, and technical processes to enhance the infrastructure engineering discipline. You will apply your technical knowledge and problem-solving skills across various applications of moderate scope, ensuring efficient and effective solutions. You’ll help develop functional goals and priorities that align with our overall strategy. You’ll collaborate with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. global network. The JPMC Web Team is responsible for providing product binaries, platforms for deploying web infrastructure, robust monitoring capabilities, operational support services for both on-premises and cloud solutions for all the leading Applications and Web Servers across UNIX and Windows (Distributed) platforms for multiple lines of business giving the successful candidate an opportunity to broaden not only their technical skills but also knowledge of the businesses that combine to make up JPMorgan. The Web product offerings enable greater automation, security and stability within the web middleware product space. The team works in conjunction with other technology towers and LOBs to ensure that Web products are deployed around a set of standards and best practices that is integrated with the enterprise infrastructure. We are looking for a Infrastructure Engineer who has exposure to Web technologies and automation toolset.

Requirements

• Bachelor’s Degree in Computer Science or related disciplines with minimum 3+ years of applied experience.
• Knowledge of infrastructure engineering areas such as Operating systems (Linux/Windows), networking terminology and protocols, databases, deployment practices and automation.
• Proficiency in scripting and automation languages (Python, PowerShell, Ansible, Terraform) for infrastructure as code (IaC) and operational efficiency.
• Experience with observability and monitoring tools (Grafana, Dynatrace, Datadog, Splunk) for effective alerting and analytics.
• Experience in designing and implementing comprehensive monitoring dashboards using Splunk or Dynatrace with effective production support.
• Experience with AWS cloud, including migration and optimization for cost efficiency and performance.
• Knowledge and hands-on experience with tools such as Jira, Confluence, ServiceNow and Agile methodologies.
• Ability to execute implementation plans for high-performance, fault-tolerant systems within complex environments.
• Strong communication skills, both verbal and written, with the ability to drive meetings and knowledge-sharing sessions.

Nice To Haves

• Hands-on experience and certifications in AWS, Azure, GCP, or other cloud environments.
• Experience utilizing Terraform or other infrastructure-as-code technologies for cloud resource management.
• Implementation of CI/CD pipelines, code reviews using GitHub, and process automation with Python and scripting.
• Familiarity with modern front-end technologies and experience in designing, developing, and implementing software solutions.
• Knowledge of observability tools and SRE best practices to monitor and optimize cloud operations.
• Strong drive to expand infrastructure engineering knowledge across emerging technologies and domains.

Responsibilities

• Apply technical expertise and problem-solving methodologies to projects of moderate scope, focusing on infrastructure engineering for improving data and systems at scale.
• Drive workstreams or projects involving one or more infrastructure technologies, including daily support activities.
• Diagnose and implement changes to resolve issues, modernize technology processes, and ensure end-to-end monitoring of applications.
• Execute creative solutions for design, development, and technical troubleshooting, considering upstream/downstream data and systems implications and advising on mitigation actions.
• Collect and analyze monitoring data in test and production environments, create dashboards, and ensure system reliability, performance, and security.
• Escalate issues appropriately with detailed technical write-up.
• Partner with application and infrastructure teams to identify and remediate capacity risks.
• Demonstrate flexibility and a willingness to quickly learn and adapt to new technologies as needed.

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree