Infrastructure Department Manager

Kleinfelder•Dover, DE

18h

About The Position

Take Your Delivery Management Career to the Next Level Do you have a passion for managing budgets, meeting deadlines, and exceeding client expectations? Our delivery management professionals are involved in project delivery from initiation and planning to execution, monitoring, and closeout. Each phase requires strong attention to detail while communicating with internal and external stakeholders. Do you have a proven track record in managing goals and objectives? Consider joining our team and work with peers who have vast industry knowledge and experience solving complex problems. Step into Your New Role Kleinfelder is seeking a highly qualified Operations/Sales Leader to manage the Delaware Infrastructure Department. Our Infrastructure Department delivers comprehensive services in civil engineering, stormwater management, environmental services, water and wastewater, geotechnical engineering, and materials testing in support of major Civil infrastructure projects. We are seeking an Infrastructure Department Manager to lead this diverse and growing practice. In this role, you will have full responsibility for the Department’s performance, including profit and loss, operational oversight, and strategic growth. You will lead business development and client relationships, collaborate with teaming partners and other firms, and work closely with the marketing team on proposal development. Additional responsibilities include overseeing technical services, coordinating schedules and resources across departments and offices, ensuring consistent delivery of high-quality services, recruiting and developing top talent, and driving profitable growth. The ideal candidate brings demonstrated experience developing and expanding client contracts with Federal agencies, State agencies, local municipalities, commercial developers, and teaming partners. This individual is a motivated, people-focused leader who promotes a collaborative team environment, demonstrates strong emotional intelligence, and communicates effectively—both verbally and in writing. The successful candidate will also be a forward-thinking, results-oriented leader who can envision the future of infrastructure delivery while translating strategy into execution. This role is responsible for developing and implementing one-, three-, and five-year strategic plans that define target markets, priority clients, and delivery standards. Through strong leadership and oversight, the Infrastructure Department Manager will guide the group from strategy through execution—ensuring the right people are engaged, the right opportunities are pursued, and client satisfaction and performance remain top priorities.

Requirements

15+ years of civil/infrastructure experience including 7+ years in a leadership role.
BS in Engineering is required.
PE in Civil required.
Demonstrated success with strategic planning for long-term business plans, including setting/measuring goals and leadership of strategic pursuits
Excellent time management skills
Strong interpersonal skills and ability to lead, and grow, teams.
Solid understating of Financials.
Professional approach appropriate to represent the company in all settings.
Solid professional relationships with key regional clients and teaming partners.
Successful experience growing revenues in Infrastructure markets.
Demonstrated ability to recruit, retain, and develop high-end talent to an organization.
Demonstrated ability to deliver results on challenging projects.

Responsibilities

Provide overall leadership and operational oversight for the Infrastructure Department across Delaware , guiding day-to-day operations and supporting Project Managers with business planning, hours and revenue forecasting, workshare strategies, and staff balancing to drive consistent project and financial performance.
Lead the growth and expansion of the Infrastructure practice through the pursuit and delivery of civil engineering and infrastructure services, including site and land development, federal infrastructure improvements, water and wastewater design, geotechnical engineering and materials testing, stormwater management, and environmental planning and design.
Build, maintain, and strengthen relationships with existing clients to ensure the delivery of high-quality, compliant, and responsive design services, while promoting repeat work, client satisfaction, and long-term partnerships.
Plan, recruit, develop, and retain the talent required to support the department’s technical, managerial, and supervisory needs , ensuring the Infrastructure team is positioned for sustained growth. This role includes full responsibility for internal resource allocation and marketing budgets, with strategic alignment and support from the Delaware Area Manager.
Establish, implement, and continuously improve standards, processes, and procedures that promote consistent project quality, risk management, and targeted profitability across infrastructure and utility-related projects.
Conduct regular portfolio and performance reviews of Infrastructure projects , ensuring accountability for key financial and operational metrics including profitability, accounts receivable (AR), days sales outstanding (DSO), net revenue multiplier (NRM), work-in-progress (WIP), and gross and net revenue performance.