Infrastructure Delivery Install Technician (AWS GovCloud Region), DCC Communities
About The Position
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Requirements
- To be successful in this role you should possess technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. In addition, you must possess strong analytical skills with demonstrated problem solving ability. You will be able to leverage your experience exercising high levels of initiative, judgment, and diplomacy.
- Logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)
- The ability to sit in front of computer for entire scheduled 8-hour shift with appropriate breaks while maintaining a high level of alertness and attention to detail
- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more
- Walk job sites in uneven terrain
- Work at heights and from ladders
- High school or equivalent diploma
Nice To Haves
- Experience working in a colocation data center facility
Responsibilities
- Manage work and priorities through ticketing system and workflows to complete customer requests and projects.
- Carry a pager/cell phone for communication, information, emergency, and on-call situations
- Up to 20% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally.
- Install, test and troubleshoot fiber optic and copper cabling, including patch panels and patch cords.
- Linux/Unix Administration
Benefits
- Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
