Infrastructure Architect

Axon•Boston, MA

5d•Onsite

About The Position

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As an Infrastructure Architect, you will be responsible for the technical direction, architectural integrity, and operational maturity of Axon’s core infrastructure platforms. This includes ownership of our virtualization environments, storage platforms, cloud infrastructure (Azure and AWS), database services, and foundational platform services that support both corporate IT and product-facing teams. You will act as the senior technical authority for infrastructure architecture—making design decisions, setting standards, and guiding execution—while remaining hands-on where it matters most. Your work will directly influence how Axon scales its environments, improves reliability, controls cost, and supports business-critical workloads across on-prem and cloud ecosystems. In this role, you will lead and manage a team of Server and Infrastructure Engineers, providing technical direction, mentoring, and prioritization, while partnering closely with Network Architecture, Platform Engineering, Security, and Product (R&D) teams. You will serve as a key interface between corporate infrastructure and product engineering, ensuring infrastructure solutions are well-architected, secure, and aligned with Axon’s long-term strategy. This role is ideal for a senior technologist who combines deep infrastructure expertise, architectural thinking, and people leadership, and who is motivated by building scalable, durable platforms rather than just keeping the lights on.

Requirements

8+ years of experience in infrastructure engineering, with demonstrated ownership of complex on-prem and cloud environments.
Deep hands-on expertise with VMware virtualization, enterprise storage, and cloud infrastructure (Azure required; AWS preferred).
Strong experience with database and platform services, including SQL-based environments.
Proven experience leading and managing technical infrastructure teams, with a track record of driving results through others.
Proven experience defining, tracking, and reporting on infrastructure metrics, KPIs, and dashboards for leadership visibility and data-driven decisions.
Hands-on experience with Infrastructure as Code (IaC) and automation tools (e.g. Terraform, Ansible, GitHub Actions) to deliver repeatable, scalable, and version-controlled infrastructure across hybrid environments.
Strong communicator and collaborator who aligns with Axon’s values of ownership, accountability, teamwork, and mission focus.

Responsibilities

Own the architecture and technical direction for Axon’s infrastructure platforms, including VMware, storage, cloud (Azure/AWS), databases, and core platform services.
Lead and manage a team of infrastructure engineers, providing technical guidance, prioritization, and mentorship while ensuring high operational standards.
Design, review, and approve infrastructure solutions supporting corporate IT and Axon product/R&D teams, balancing scalability, security, reliability, and cost.
Remain hands-on in critical areas such as virtualization, cloud engineering, storage, and database platforms, serving as a senior escalation point.
Partner closely with Network, Platform, Security, and Product teams to deliver well-architected, cross-functional solutions.
Drive infrastructure modernization efforts, including migrations, lifecycle management, technical debt reduction, Infrastructure as Code (IaC), and automation.
Establish standards, documentation, and best practices to improve resilience, observability, and operational maturity.
Define, implement, and report on key infrastructure metrics and KPIs to provide visibility into platform health, capacity, cost, reliability, and team performance.
Support planning and execution of infrastructure initiatives aligned with business growth and long-term strategy.