Infrastructure Analyst

Cleco Support Group-posted 9 months ago
Mid Level
Pineville, LA
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The Infrastructure Analyst is an experienced professional with knowledge of and some experience with IT infrastructure principles, practices, concepts, and theories as they relate to Cloud Operations. Responsible for the administration and operational support of Cloud infrastructure and assists in the transition of on-premise application infrastructure to cloud based solutions. Assists in ensuring change management, security and compliance measures are in place to prevent the loss of information.

  • Champions a corporate culture that emphasizes transparency, integrity, safety, environmental responsibility, employee development, diversity and inclusion, customer service, and operational excellence.
  • Participates in the execution of defined activities to support the delivery of cloud initiatives required to achieve efficiency, effectiveness, and innovation objectives.
  • Participates in the design, planning, installation, integration, administration, operation and support of applications with an emphasis on cloud technologies.
  • Ensures systems are secure, scalable, operational and reliable.
  • Participates in the planning and migration of modern on-premise infrastructure solutions to web-based/cloud infrastructure solutions.
  • Diagnoses, troubleshoots, and resolves hardware, software or other system related problems relative to on-premise or cloud based infrastructure.
  • Completes project tasks, reaching out for technical assistance when needed in order to meet project milestones.
  • Works with internal IT and third-party infrastructure teams to ensure patching, audit and change management processes are followed and security and compliance requirements are met.
  • Supports backup, and business continuity efforts in all environments.
  • Utilizes appropriate tools and processes to protect the business application data.
  • Provides on-site assistance to third party infrastructure providers as needed.
  • Coordinates all operational activities with internal and external business stakeholders, and third party infrastructure providers.
  • Identifies and implements automation that will increase efficiency and lower human intervention and admin level of effort.
  • Helps orchestrate solutions that reduce complexity, risk and cost.
  • Aligns with the business to help identify technology that will enable improvements in their business area.
  • Bachelor's degree required (Computer Science, Information Technology, Engineering or a related study preferred)
  • 3-5+ years of related experience preferred
  • Experience with Backup solutions
  • AZ-104, AZ-105, HyperV Management, or VMWare Management certification preferred
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