Infra Solutions Specialist

AXAChicago, IL
10dHybrid

About The Position

Join AXA Partners as an Infrastructure Solution Specialist – Lead the Design & Build of Critical Global Infra Services! Shape the future of enterprise infrastructure with innovative solutions in a dynamic, international environment.

Requirements

  • Over 8 years of experience in infrastructure engineering, with at least 5 years in solution architecture design and build.
  • Proven expertise in virtualization (VMware, Hyper-V), operating systems (Windows, Linux), storage, and backup solutions.
  • Strong knowledge of security best practices, infrastructure hardening, and tooling (e.g., Qualys, firewalls, network security).
  • Hands-on experience with scripting, automation, and cloud-native deployment principles.
  • Certification in relevant technologies (e.g., Microsoft MSCA, VMware, Linux, Security) or equivalent practical experience.
  • Excellent problem-solving skills, with the ability to troubleshoot complex multi-layered infrastructure issues.
  • Strong communication skills in English, with proven ability to collaborate across regions and teams.

Nice To Haves

  • Knowledge of networking, distributed services (Active Directory, DNS, Citrix), and telephony infrastructure (Avaya, Genesys) is a plus.

Responsibilities

  • Lead the architecture design, build, and optimization of global infrastructure solutions, including virtualization, servers, storage, and backup systems.
  • Collaborate with cross-functional teams, vendors, and business units to deliver reliable, secure, and scalable 24x7 infrastructure services.
  • Develop and maintain detailed documentation, roadmaps, and diagrams for current and future infrastructure solutions aligned with AXA’s strategic and security standards.
  • Provide Level 3/4 technical support, troubleshooting complex incidents and ensuring continuous service improvement.
  • Drive modernization initiatives by integrating next-generation technologies such as automation, cloud-native principles, and AI into infrastructure solutions.
  • Ensure all solutions meet security policies, compliance standards, and Business Continuity requirements, including disaster recovery (DR) planning.
  • Participate in global on-call support rotations, ensuring seamless 24/7 infrastructure availability across regions.
  • Support infrastructure projects such as data center moves, security upgrades, and platform obsolescence, ensuring smooth execution and handover to BAU teams.

Benefits

  • Salary range: $107,766 - $134,708 based on experience
  • Annual Company & Performance based discretionary Bonus up to 10%
  • 20 days Annual Leave (rising to 25 days based on length of service)
  • 8 Paid Company Holidays
  • Medical, Dental, Vision and Life Insurance
  • HSA, FSA and HRA available + Employer Contribution
  • 401(k) Pension Plan & Employer match
  • Paid Parental Leave
  • Education Reimbursement
  • Hybrid Work - 2 days in the office per week
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